Technical Assistant/it Support - Fakenham, United Kingdom - Bill Cleyndert & Company

Bill Cleyndert & Company

Verified Company

Fakenham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB DESCRIPTON:
TECHNICAL ASSISTANT/IT SUPPORT

Reporting to:
Office Manager
Location:Fakenham

Bill Cleyndert & Company are a passionately motivated team of highly skilled craftspeople and professionals who share the same vision and commitment to making and delivering bespoke furniture and joinery of the highest quality to the Interior Design and Architectural industries.

We are very proud to be considered part of a long-held tradition of furniture making in the East of England and have established an enviable reputation for being one of the UK's leading manufacturers of high-end furniture and joinery and are involved in varied prestigious projects throughout the UK and abroad including private residences and super yachts serving some of the world's most discerning clients.

Key Responsibilities will include:

IT Representative

Main representative/contact on behalf of Bill Cleyndert & Company to our IT Partners; IT support provider, phone system provider, software providers
Oversee all internal IT projects on behalf of the team and business
Work with Senior Management to identify the business IT needs and develop improvements
Be the onsite IT representative for the team
Organise and arrange quotes for new IT hardware within the business
Attend and lead quarterly reviews with our external IT support
Develop an understanding of our Drawing Office CAD 3D modelling software to assist where required and liaise with the provider/external support on behalf of the business

General Responsibilities

Organise equipment for new starters to the job role specification and hardware requirements with clear direction to our external IT support for set up
Oversee internal IT set ups
Negotiate quotations for new equipment and IT requirements
Organise and oversee our internal phone system updates and upgrades
Agreeing and signing off completion of IT projects
Introduce and maintain an internal IT hardware inventory
Reviewing the wider business IT needs to spot and drive improvements
Occasional support to our Marketing Department (website etc.)

Annual Responsibilities

Oversee negotiations for annual software renewals and upgrades and role out to the team
Maintain business software license logs, including SolidWorks, SWOOD and DraftSight
Review and maintain the business IT security infrastructure

Projects

Review our server system and capacity with our external IT support to formalise a five+ year plan for growth
Develop and merge an internal IT user hardware inventory with our IT support companies inventory
Review what hardware requires upgrading within departments with implementation
Review and oversee our internal phone system to merge both offices onto the same infrastructure
Review of our internal IT and desk set up with the opportunity to suggest improvements for users productivity

Required Skills & Experience
Experience in IT and Microsoft programs, tech savvy, capable of prioritising projects and good communication skills. You will need to be proactive and driven and work well within a team.

You will have a good understanding of internal IT systems and the latest technology, with great problem-solving skills and strong commercial awareness.

You will hold a full UK driving license.

Do you also have experience with graphic design or Photoshop? This could be an advantage to assist our Marketing Team.

Package

Location

The position is primarily based at our North Norfolk workshop, located on the former RAF Sculthorpe Airbase (once the Chapel to Air Force servicemen) on the outskirts of Fakenham (NR21 7RN) with occasional visits to our Norwich workshop.

If you are a team player with a can-do attitude, we'd love to hear from you

Job Type:
Permanent

Schedule: