People Systems and Insight Manager - Telford - Housing Quality Network

    Housing Quality Network
    Housing Quality Network Telford

    3 days ago

    Description

    We are looking for an experienced and forward-thinking People Systems and Insight Manager to join our People leadership team.

    This is a key role for the department, leading the development and continuous improvement of our People systems, data and insight. You will play a central part in modernising how we use HR technology and people data, ensuring it is reliable, joined up and genuinely supports decision making across the business.

    You will work closely with People Team colleagues, IT and senior leaders to translate organisational priorities into practical, data-led people solutions. As part of the management team, you will also contribute to the wider People strategy and building a more insight-driven People function. The role includes line management responsibility.

    We are looking for someone who truly Owns it, Improves it and Lives it. Someone who takes accountability, drives continuous improvement and brings empathy, integrity and collaboration to how they lead and work with others.

    Key Responsibilities

    • Lead and develop People systems (incl. ATS and LMS) and data to support a modern, insight-driven People function
    • Drive continuous improvement of HR technology and process digitisation, ensuring systems are reliable, integrated and user-focused
    • Enable the delivery of high-quality people insight and reporting to support business and workforce decisions
    • Ensure strong data governance, security and compliance across all People systems
    • Work in close partnership with IT, Business Intelligence and People Team colleagues
    • Manage system suppliers to ensure value for money and ongoing improvement projects
    • Line management responsibility for a small team

    What You'll Do

    • Lead the day-to-day management, development and optimisation of People systems across HR, payroll, learning and recruitment
    • Develop and deliver a clear roadmap for People systems and insight, aligned to organisational and digital priorities
    • Deliver meaningful people insight and reporting that supports workforce planning, pay, performance and strategic decision making
    • Champion a modern, user focused approach to People systems that improves experience and efficiency for colleagues and managers
    • Work closely with IT and Business Intelligence to ensure systems are integrated, secure and future focused
    • Manage relationships with system suppliers and partners, ensuring value for money and continuous improvement
    • Contribute to People and organisational projects, acting as a subject matter expert for systems, data and analytics

    What You'll Bring

    • Significant experience managing and developing HR systems and data reporting in a complex organisation
    • Proven ability to turn data into clear, actionable insight
    • Confidence in collaborating and influencing stakeholders at different levels, including senior leaders
    • Strong analytical skills with excellent attention to detail
    • Experience of line managing or developing others
    • A proactive mindset and a passion for modernising the HR function
    • CIPD qualified or equivalent experience

    We can offer you


    A comprehensive induction programme with excellent learning opportunities; with mandatory and specialist training available. We can offer 31 days holiday, bank holidays and concessionary days over the Christmas period. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see ourHPG Benefits page for more information.

    How to apply


    Please hit the Apply Nowbutton to apply online with your up-to-date CV. If you need any support in submitting your application, please email [emailprotected]

    Closing date


    Sunday 15th February 2026

    • We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details.
    • We may close this vacancy early if we receive a high volume of applications.
    • If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion.

    *Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding.


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