Senior Salesforce Administrator - Hertfordshire, United Kingdom - Mason Frank

Mason Frank

Verified Company

Hertfordshire, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Description

The client is carbon-neutral and provides businesses with vehicles for Staff. They are a rapidly growing car benefit provider, particularly in electric vehicles.

The client has traditionally had a strong public sector customer base which over the last twoyears has seen dramatic growth in leading blue chip corporate businesses wanting to improve their green credentials.

Role & Responsibilities

Support projects that implement and deliver enhanced Salesforce functionality
Collation and documentation of new and evolving Sales, Marketing and Service processes, policies, and procedures within Salesforce
Develop, analyse and optimise the processes and workflows within Salesforce. Understanding the root cause of users' problems and automating repetitive tasks
Develop, analyse and optimise SLA and case reporting within Salesforce to create efficiencies and inform business decisions

Skills & Qualifications

Experienced and certified as a Salesforce Administrator for a minimum of 3 years
Ideally experienced in implementing either Salesforce Analytics or Communities / Experience CRM Experienced in understanding and defining user requirements

Benefits: