Customer Care Executive - Newcastle upon Tyne, United Kingdom - Perfect Placement Automotive Recruitment
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1 week ago
Description
Telesales Executive required for Main Dealer in the Newcastle area
- Basic salary up to £20,000 depending on experience
- Monday
- Friday, 40 hours per week + Saturdays on rota (home working options can be discussed)
- To carry out telesales calls promoting the company products and services, sales, aftersales and hire and identifying new business opportunities
- To carry out inbound and outbound telemarketing to maximise sales and profit opportunities for the sales/aftersales departments
- To conduct various other telemarketing activities as directed and required
- To update the CRM (Kerridge) system daily in respect of calls made and the capture and/or amendment of customer information
- To liaise with the sales and aftersales teams and marketing personnel to target prospects and customers
- To keep product knowledge and competitor awareness updated in order to increase the opportunity
Requirements of the ideal Customer Care Executive:
- Previous experience within a sales role preferably making over 100 calls a day
- It's beneficial if you have experience within an automotive business especially with experience of using Kerridge but those from a Sales role in other industries are encouraged to apply
- Target driven
- Strong communication skills are essential, you must be comfortable engaging with clients and building relationships
- Ability to work effectively as part of a team and on own initiative
- Must be a motivated individual, enthusiastic and resilient character.
If this Customer Care Executive Job interests you and you would like to know more about it or other Automotive Jobs in Newcastle upon Tyne please contact Grace Morley at Perfect Placement UK Ltd.
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