Design Research Operations Leads - London, United Kingdom - Genomics England

Genomics England

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description

Genomics England partners with the NHS to provide whole genome sequencing diagnostics.

We also equip researchers to find the causes of disease and develop new treatments - with patients and participants at the heart of it all.

Our mission is to continue refining, scaling, and evolving our ability to enable others to deliver genomic healthcare and conduct genomic research.

We are accelerating our impact and working with patients, doctors, scientists, government and industry to improve genomic testing, and help researchers access the health data and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody.

Job Description:

We have a brand new vacancy for a Design Research Operations Lead to join our growing team.

Design Research is the foundation of Genomics England's digital capabilities, and as a Design Research Operations Lead, you'll be responsible for establishing the standards & processes that will enable the team to flourish.

Working in close partnership with our Head of Design Research, you will oversee the creation of Genomics England's first ever Research Ops function, co-define the strategy for the function and offer hands-on support to the Design Research team in an ongoing capacity.

You'll work with the team to establish best practice for research, shape new services, and leverage your prior research ops experience to influence how we approach the likes of insight management, participant management, tooling, training, policies, research ethics, and collaboration with the wider business.

As our first Research Ops specialist, you'll be joining a thriving design & research community that's eager for your support, you'll get to contribute towards our a highly rewarding mission and ultimately make a significant positive impact on how we operate day-to-day.

Skills and Experience for Success:

Previous Research Ops experience within a design / user research team
Demonstrable experience of implementing new operational processes that have made a tangible impact
Highly selfmotivated individual
Natural problem solver who enjoys troubleshooting
Excellent project management, organisational and negotiation skills to deliver tools and support for usercentred practices
Can lead multiple projects in a timely manner
Strong communication and collaboration skills
Able to build and maintain good working relationships with a wide range of stakeholders including digital staff, internal teams and external suppliers
Experience in supporting accessibility and inclusive research
An understanding of the value of design / user research
Experience of working in a design / user research team that's delivering services to the GDS or NHS Service Standard is highly desirable

Additional Information

Being an integral part of such a meaningful mission is extremely rewarding in itself, but in order to support our people, we're continually improving our benefits package.

We pride ourselves on investing in our people and supporting them to achieve their career goals, as well as offering a benefits package including:

30 days' holiday (plus bank holidays), with additional days for long service awards
A generous pension scheme of up to 15% combined contribution
Life Assurance (3 x salary)
Individual learning budgets for every colleague, a Blinkist account and a wide variety of courses on our portal
A wide variety of wellness benefits including Gympass, a Headspace account, free weekly Yoga classes
Enhanced maternity & paternity benefits
Blended working arrangements

Talk to our Talent Team and find out how a career with Genomics England will benefit you.

LI-Hybrid

Genomics England operates a blended working model as we know our people appreciate the flexibility. We expect most people to come into the office 2 times each month as a minimum. However, this will vary according to role and will be agreed with your team leader. For some people this is 1 day a quarter, for others it is several days a week. There is no expectation that staff will return to the office full time unless they want to.

The exception would be some of our roles that would require you to be on site full time e.g., lab teams, reception team.

Our teams and squads have, and will continue to, reflect on what works best for them to work together successfully and have the freedom to design working patterns to suit, beyond the minimum.

Our office locations are Canary Wharf, Cambridge and Leeds.

LI-Hybrid