Site Service Support Administrator Apprentice - Hereford, United Kingdom - FlaktGroup UK Limited
Description
To provide essential administration support in the day to management of the regional service officeMAIN RESPONSIBILITIES
- To receive telephone calls from the company's customers
- To assist with chasing maintenance renewal purchase orders.
- To assist with the chasing of service quotations and order from clients.
- Prepare and complete company information to clients / PQQ completion.
- To assist the admin team to chase supplier purchase orders as required.
- File all documents in the correct location within Dynamics.
- To assist with the "logging off" of report sheets in Dynamics to assist with month end reporting.
- Provide excellent customer service as required.
- To carry out any other reasonable task, requested by the SSS in a manner conducive to good business practice.
- To uphold the good name of the company at all times and not to disclose to third parties confidential information.
- To implement the relevant parts of the Quality Assurance System.
PERSON SPECIFICATION
Essential Qualifications or Licences:
- _Good general standard of secondary school attainment including minimum 5 GCSE Grade C to include English or equivalent qualifications_
-
Key skills:_
- _Excellent IT skills including use of Microsoft Word and Excel packages, plus other Customer Relationship Management (CRM) software such as Moby and Dynamics_
- _Excellent verbal communication skills with a clear and concise communication style on the telephone_
- _Strong attention to detail and high level of accuracy when completing spreadsheets and electronic databases_
- _Genuine customer service orientation_
- _Strong evidence of an ability to work well within a team_
Job Types:
Full-time, Apprenticeship
Salary:
From £15,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Onsite parking
Schedule:
- 8 hour shift
Work Location:
One location
Application deadline: 14/04/2023
Reference ID:
Business Admin Apprentice
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