Service Delivery Supporter - London, United Kingdom - Atos

Atos
Atos
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Publication Date:

Mar 20, 2023


Ref


No:
474484


Location:

London, GB, SW1A 2NS

The future is our choice


At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space.

Together we bring the diversity of our people's skills and backgrounds to make the right choices with our clients, for our company and for our own futures.


About the role:

Build relationships with Customers on every call adapting your approach to meet the Customers' needs

Use active listening to identify any Customer knowledge gaps

Convey information in an effective way that increases the Customers understanding

Use a variety of systems to take care of the Customers Pensions and Investment queries

Complete call logging and some administrative tasks during the call ensuring they are completed within timescale and enforce to our processes and relevant external regulations

Perform in line with expectations and your own personal targets to ensure your Team and Department performance is met


Skills:

Excellent verbal and written communication skills

Have a natural ability and genuine desire to help our customers

Have an awareness of Risk and the impact of this on the Business and our Customers

Have a logical approach to problem solving

Be Customer focused in everything you do

Be organized and calm under pressure

Have strong digital literacy to enable use of a variety of systems

Crucial / Minimum Criteria

Experience in a Customer facing role

Desirable Criteria

Financial Services experience


Other Benefits:


In addition to joining a global leader, you can also expect a fantastic range of benefits These include: an exciting salary, 25 days' annual leave, private medical insurance, an attractive pension scheme plus many more.

We also operate a flexible benefits scheme, allowing you to purchase discounted products and services.


What's more, we really value your progress and it's a top priority to engage, inspire and develop you to help you maximize your potential.

In fact, we have comprehensive training and development programmes in place demonstrating our dedication to developing your career.

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.
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