Pension Administration - Leeds, United Kingdom - Mercer

Mercer
Mercer
Verified Company
Leeds, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Projects Senior Administrator
- Mercer - Remote / Homeworker

Note:
This role can be based anywhere in the UK


To work as part of a team and lead on projects providing an accurate, reliable, and high standard of data and de-risking solutions to Trustees, third parties and internal teams alike.

You will manage the client relationships for certain projects, acting as the client's point of contact for guidance, billing, and budgeting.

You will report to the De-risking Manager.

You will need to demonstrate an adaptable and innovative approach to problem solving, and the ability to build relationships based on honesty, respect, and encouragement to achieve success.


What can you expect?

  • Ensuring that all procedures are followed when undertaking work for Members, Trustees and Clients across all aspects of data processing.
  • Quickly identify and analyse risks in pension scheme data, which may impact on effective project delivery.
  • Ensure Errors and omissions and complaints are handled in accordance with agreed procedures and within appropriate timescales, through liaison with the Derisking Manager and Professional Champion.
  • Identify to the Derisking Manager any opportunities/ideas for change.
  • To accurately record own time spent, in accordance with standard procedures.
  • To meet the assigned individual chargeable hours target
  • Monitor and be accountable for client project and task budgets.
  • Escalates any budget risks promptly with a clear explanation of the risks and recommended remedial action.
  • Undertakes, delegates and reviews tasks as appropriate to ensure all projects are achieving the deadlines, budgets, and quality standards.
  • Maintains accurate records to effectively manage the billing cycle for projects. Proactively monitors and mitigates against any risk that may lead to a write off or a nonprofitable activity.
  • Preparation of project engagement letters and nonreliance letters.

What you will be rewarded with?

  • We offer competitive salaries and comprehensive benefits
  • 25 Days Annual Leave, with the option to buy or sell up to 5 days per year
  • Excellent defined contribution pension scheme with up to 12% employer contribution (based on a 4% employee contribution)
  • Private Medical Insurance, life assurance, income protection and employee assistance program
  • Plus, a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

We will count on you to:

  • Accountable for your contribution to the performance of the service delivery of your team and reporting progress on a regular basis.
  • Be accountable for the standard and quality of own work.
  • Perform pension calculations, data audits and data corrections, enter and review pensions data and respond to data queries enquiries to the required standard using excel worksheets and following process guidance material across a wide range of project tasks.
  • Work with Project Managers, undertaking assigned project tasks in line with timescales set out in the project plans or otherwise agreed with the client at the required level of quality.
  • Flag any issues around delivery dates as soon as possible with the Project Manager or your team leader.
  • Undertake the accurate peer review of Derisking tasks and provide constructive feedback to drive improvement.
  • Implement, manage, and maintain riskbased project plans aligned to team strategy and client expectations.
  • Monitor and be accountable for client project and task budgets.
  • Escalates any budget risks promptly with a clear explanation of the risks and recommended remedial action
  • Actively support the team by sharing knowledge from your own experience to help colleagues consistently deliver client satisfaction.
  • Be flexible and adaptable to the work demands
  • Follow eworking protocol and keep the team task list up to date with progress and movement on your assigned tasks.

What you need to have:


  • Proficient Computer Skills in particular Microsoft office, word and excel
  • Working DB / DC pensions knowledge and experience
  • Proficiency in work effectively in a projectbased team
  • Has experience of relevant financial services, outsourcing or project management role.

What makes you stand out:


  • Working towards the PMI qualifications (or equivalent)

About us
Mercer provides insights, advice and technology-driven solutions to help build brighter futures for our clients, colleagues, and communities. Together, we're redefining the world of work, reshaping retirement, and investment outcomes, and unlocking real health and well-being.

Mercer's more than 25,000 employees are based in 44 countries, and the firm operates in over 130 countries.

Mercer is a business of Marsh & McLennan Companies (


NYSE:
MMC), the world's leading professional services firm in the areas of risk, strategy, and people, with 76,000 colleagues and annualized revenue approachi
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