Healthcare Administrator Team Leader - Birmingham, United Kingdom - HealthHarmonie
Description
Healthcare Administrator Team Leader
Own Vehicle Required
Full-time - 40 hours per week (Monday-Sunday)
Salary:
Competitive
**The Role
HealthHarmonie is an Outpatient community service provider delivering Ophthalmology, Dermatology, Ultrasound, ENT and Minor Surgery appointments across the UK.
We are looking for an experienced Senior Care Assistant / Team Leader to join our growing team to support and train our team of mobile healthcare assistants.
The role is suited to somebody who likes to work in an environment where no two days are the same and enjoy learning new skills under the management of our Clinical Operations Manager, Medical professionals including Consultants, Doctors, Nurses, Optometrists and Sonographers.
The role requires flexibility to travel to outpatient clinics across the Midlands to supervise, train and support staff in their care assistant duties, the role will also require you to at times provide a range of administrative services to facilitate the provision of the community clinics, there are no personal care requirements within this role.
Responsibilities
You will also be responsible for managing our Healthcare Assistants based nationwide, which will include:
- Direct line management of HCA staff, completing HR requirements in line with business needs.
- Oversight of all clinical equipment to ensure it is compliant and in line with HealthHarmonie policies and service needs.
- Work in conjunction with the Head of Operations and other Team Managers to ensure stock control levels are at an appropriate level to ensure the smooth and effective running of clinics.
- Undertake quality spot checks of direct reports, to identify adherence levels to business protocols and assess the training/coaching needs of staff.
- Undertaking coaching and training sessions with staff to ensure crossskilling between disciplines and raising quality levels of staff.
- Covering clinics where necessary
- Liaise with the wider team regarding new host sites and the creation of crib sheet information to aid HCA's understanding of new location information.
- Coordinating changes to rota due to resource level issues/sickness etc
Benefits
- £500 per additional discipline leant - i.e., Dermatology, Gynaecology, Ultrasound &/or Minor Surgery
- A quarterly bonus of £250
- Paid lunch break
- Ongoing Support and Training
- Excellent Career Progressions many members of our management team have been promoted from within the company
- Claim 0.45 per mile
- 25 days Annual Leave + 0.5 additional days per year of service
- Travel time included in contracted hours
- Pension Scheme
- NHS Employee Discounts
- Flexible working
- Uniform Supplied
- Overnight accommodation available and £25 allowance per night
- For distance locations
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