Resident Welcome Host - East London, United Kingdom - ONE PROPERTY RECRUITMENT LTD
Description
One Property Recruitment have been instructed on the search for a Resident Service Associate based in the East London. This position is within the Build to rent sector and it is a high-end residential development. The Residents Service Associate is a vital member of the front of house team.This role would be perfect for someone who has at least 2 years' experience within the property sector and ideally build to rent.
Your core duties will consist of:
- Ensuring that excellent customer service is always provided in line with the company's reputation.
- Encourage as well as supporting resident engagement, through planning events and activities that residents can attend.
- Building superb relationships with external partners.
- Conducting checkin and checkout of residents.
- Handle daily enquiries from tenants and attempt to answer / solve these queries effectively.
- Liaising with and book contractors as well as flagging up maintenance issues quickly to be fixed.
- Keep updated with new Health and Safety regulations and implement changes as required
My client can offer you an outstanding opportunity to develop your skill set further and progress in a direction that matches your personal goals.
I am looking for the following skillset/ attributes:
- Bubbly personality
- At least 2 years' experience in the property industry
- A cando attitude
- Outstanding Customer Service skills
- Previous experience working in a customer facing role
- Ability to multitask to complete a long todo list
If this position is of interest, please contact
Imogen Mattick at
One Property Recruitment. OPR are specialists in the property sector covering block management, estate management, financial services, facilities management, and commercial management.
Job Types:
Full-time, Permanent
Salary:
Up to £28,000.00 per hour
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location:
In person
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