Credit Card 3rd Party Business Partner - Swindon, United Kingdom - Nationwide Building Society

Nationwide Building Society

Verified Company

Swindon, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Contract Type:
Permanent

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Ref: R00AOR03316

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Closing Date:01 December 2023

This role sits within the Credit Card team which is responsible for managing the end-to-end product experience, outcomes and commercial success.

You'll work with a team to help manage the day-to-day relationship between Nationwide and our key third-party supplier.

In this role you'll focus on full cost management of the outsourced service by business partnering internal stakeholders of our third party supplier to ensure budget variance is fully analysed and understood.

You will drive completion of financial month end tasks such as accruals, prepayments, cross-charging, rebate management and detailed analysis to proactively support management decisions.

Your success isn't based on how long you spend at your desk. You'll have contracted hours, but we're always happy to support flexible working wherever we can.

That might mean working from home or different Nationwide offices or agreeing a working pattern to help you balance work and life.

We will always strive to find a way that works for everyone.

What you'll be doing:

Effective management of the relationship with our third-party supplier is key to the success of credit card and ensuring they are held to account against their contractual objectives is vital.

We are looking for somebody who will be able to maintain ledgers and budgets whilst working under their own initiative and prioritising workload effectively.

As Business Partner within Credit Card you'll:

have an in-depth knowledge of our cost structure and be able to identify anomalies and trends to professionally question costs whilst representing Nationwide's strategic, operational, and commercial interests at a detailed level

- ensure completion and submission of accurate month end reporting, including insightful variance commentary and seeking opportunities to optimise supplier performance,
- work alongside our Business Support Analyst within the team, supporting and developing where required
- work closely with the team manager to support internal business needs whilst seeking opportunities to optimise supplier performance
- establish constructive relationships with the Nationwide and 3rd party finance teams to ensure all rebates and queries are closed within agreed timescales
- create an atmosphere of confidence and accountable freedom to deliver the solutions, developing and maintaining strategic, commercial, and operational relationships.
- identify and implement opportunities for continuous improvement and efficiencies of our processes and working practices

About you:

Playing a key role within the team means as a minimum you'll have:

proven stakeholder management and collaboration skills, building strong relationships with colleagues across the Society and ideally a third-party supplier to help achieve joint outcomes

- ability to analyse data and identify trends tracking them on an ongoing basis
- commercial and financial acumen with strong financial and budgetary understanding
- strong attention to detail with the ability to independently identify and resolve tasks

and ideally, you'll have:

- an understanding of Credit Card products and ideally knowledge of Nationwide's products and processes
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Say it straight

This is about being honest and direct with good intent and saying what needs to be said in the room. It's also about being clear, precise, and using language that we and, importantly, our customers and members can understand.

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Push for better

This is about aiming high and constantly looking for better in how we work together and serve our customers and members.

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Get it done

This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the endtoend outcome.

The extras you'll get:

There are all sorts of employee benefits available at Nationwide, including:

A personal pension
if you put in 7% of your salary, we'll top up by a further 16%
Up to 2 days of paid volunteering a year
Life assurance worth 8x your salary
A great selection of additional benefits through our salary sacrifice scheme
Access to an annual performance related bonus
Access to training to help you develop and progress your career.

Gympass

Access to a range of free and paid options for health and wellness.
25 days holiday, pro rata

What makes us different:

Nationwide is the world's largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK's population. We've got the scale to compete with the big banks,
_but we're not a bank_.

As a building society, we're owned by our members - that's our customers who have their current account, mortgage or savings with us.

It means we can do things differently to deliver our Purpose
- _Banking - but fairer, more rewarding, and for the good of society._

When you work at Na