Casual Visitor Services Assistant - Chichester, United Kingdom - Chichester District Council

Tom O´Connor

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Tom O´Connor

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Description
Would you like to play an important role in Chichester's award winning Novium Museum and Tourist Information Centre?


We are looking for an enthusiastic Visitor Services Assistant to join our dedicated and friendly team, based in the centre of Chichester, on a casual basis.


You will provide exceptional customer service to Museum, Tourist Information and Box Office visitors helping to deliver an excellent visitor experience.

You will respond to a range of enquiries and proactively engage with visitors, giving a warm welcome and providing an efficient service.

You will also generate income through the shop while ensuring the highest of presentation standards across all Front of House spaces.


You will enjoy interacting with the public and ideally have experience of working in a busy customer facing role as well as knowledge of the tourism industry and retail experience.

You will have excellent presentation and be punctual and reliable.


You will be required to work flexibly, including weekend, evening and out of hours work as the post supports the delivery of a range of events.

The Novium Museum and Tourist Information Centre is open for 7 days per week during the summer season and during the school holiday periods of our Special Exhibitions.

It is essential that you are fully computer-literate. The Museum is part of the District Council's intranet, which uses Microsoft Outlook, Word and other programmes.


The District Council has a very active in-house training programme, and training in Health & Safety issues, internal procedures, IT and other matters will be given as required.

Interviews are likely to take place on Friday 16th June 2023.


Employee benefits include:

  • Excellent defined benefits Pension Scheme
  • Employee Assistance Programme for staff and their relatives
  • Cycle to Work Scheme/Car and Cycle Loan Scheme/discounted city centre parking/ Lease Car Scheme
  • Health & Wellbeing initiatives including free health checks and free eye tests plus subsidised leisure centre membership
  • Staff Awards Scheme

Job Type:
Part-time


Salary:
£10.98 per hour


Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend availability

Work Location:
Hybrid remote in Chichester PO19 1TY

Application deadline: 02/06/2023


Reference ID:
NOVY23N001

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