Customer Service Assistant - High Wycombe, United Kingdom - LinkLife

LinkLife
LinkLife
Verified Company
High Wycombe, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

LinkLife are excited to be working with a growing client based in High Wycombe who are seeking a passionate and caring individual to join their Customer Service team

Role:
Customer Service Assistant


Location:
High Wycombe, Buckinghamshire


Salary:
£23,000 - £24,500


Contract:
Full Time, 37.5 hrs per week
  • Monday to Friday
10am - 6pm


Benefits:


  • Company pension scheme
  • Free onsite parking
  • Staff canteen
  • Cycle to work scheme
  • Hybrid opportunities after probation and training
  • Discounts on selected products and services

Main Duties of Customer Service Assistant:

  • Providing first class customer service experience to all customers and clients
  • Check in with customers on a regular basis and build relationships
  • Take part in department meetings
  • Support other team members when required
  • Work towards targets set by line manager
  • Provide information to customers on products

Main Essentials of Customer Service Assistant:

  • Previous customer service experience
  • Excellent telephone manner
  • Strong experience managing a high number of calls
  • Able to work under pressure with a 'can do' attitude
  • Strong multitask skills

Job Types:
Full-time, Permanent


Salary:
£23,000.00-£24,500.00 per year


Benefits:


  • Company pension
  • Cycle to work scheme
  • Free parking
  • Health & wellbeing programme
  • Onsite parking

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Application question(s):

  • Do you have previous experience working in an office environment?

Education:


  • GCSE or equivalent (preferred)

Experience:

- customer service: 2 years (required)


Licence/Certification:

  • Driving Licence (required)

Ability to Commute:

  • High Wycombe, Buckinghamshire (required)

Ability to Relocate:

  • High Wycombe, Buckinghamshire: Relocate before starting work (required)

Work Location:
In person

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