Apprentice Patient Services Team Administrator - Tavistock, United Kingdom - PMA LTD

PMA LTD

Verified Company

Tavistock, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Tavyside, ABBEY RISE, TAVISTOCK, PL19 9FD

What will the apprentice be doing?

The practice is offering a varied role to support the learning and development of its medical administrator which will include a cross section of the areas of administration at the practice.

Processing of incoming and outgoing mail
File and store records as required
Photocopy documentation as required
The processing of changes to patient registration, deduction of record and new patient registration
Process requests for information i.e., SAR, insurance / solicitor's letters and DVLA forms
Typing letters, reports and associated documentation as required
Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
Manage all enquires in an effective manner
Maintain an accurate referrals database
Scanning of patient related documentation and attaching scanned documents to patient's healthcare records
Input data into the patient's healthcare records as necessary
Process referrals using the electronic referral system (ERS)
Manage all administrative queries as necessary
Carry out system searches as requested
Maintain a clean, tidy, effective working area at all times
Support all clinical staff with general administrative tasks as requested.

What training will the apprentice take and what qualification will the apprentice get at the end?

Full on the job training
Online mandatory and statutory training

The successful apprentice will be enrolled on the Business Admin apprenticeship level 3 with PMA Ltd.

Working week
Monday - Friday with one hours unpaid lunch break Occasional Autumn Saturday shifts paid on an overtime basis for vaccination clinics

Expected duration
18 Months

Possible start date
04 Sep 2023

Date posted
10/08/2023

Apprenticeship level
Advanced
Level 3 (A level)

Reference number

VAC

Positions
1 position available

What training will the apprentice take and what qualification will the apprentice get at the end?
The successful apprentice will be enrolled on the Business Admin apprenticeship level 3 with PMA Ltd.

What is the expected career progression after this apprenticeship?

After gaining the experience and completing a level 3 in business administration, you will be able to work within the GP primary care sector or in a similar setting.

Requirements and prospects

Desired skills and personal qualities

IT skills
Organisation skills
Customer care skills
Time Management

Qualifications

GCSE or equivalent English (Grade Grade 4/C) desirable
GCSE or equivalent Maths (Grade Grade 4/C) desirable

Desired skills and personal qualities

IT skills
Organisation skills
Customer care skills
Time Management

About the employer

Tavyside is a rural practice situated in the market town of Tavistock on the edge of Dartmoor, with a branch surgery at Lifton.

Serving 14,500 patients, Tavyside is a training practice, facilitating GP Registrars and medical students and is a committed, active member of the West Devon PCN.

We currently have eight GP partners and nine salaried GPs and are supported by a highly skilled and committed Management, Nursing and Administration Team.

The practice pride ourselves on our 'open door', team orientated ethos.

Apprenticeship standard
Business administrator
Level 3 (A level)

Job Type:
Apprenticeship

Salary:
£10,296.00 per year

Schedule: