Sales Consultant - Great Dunmow, United Kingdom - McCarthy Stone

Tom O´Connor

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Tom O´Connor

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Description

About You


We are looking to expand our London and South East Division's Sales Team and are in interested in hearing from Sales individuals who have customer-focussed sales experience gained within housebuilding, hospitality, care, or travel.

You will need to be customer centric and can foster and deliver a positive customer experience at every stage of the customer journey.


You will be the person that makes a true difference to the lives of our customers, you will advise them on the support and benefits that we can provide in our Retirement Living and Retirement Living Plus developments.

Reporting to our London and South East Division's Area Sales Manager, this challenging and rewarding role requires the post holder to be a self-starter, empathetic, and be able to determine the needs and requirements of our customers.


You will proactively contact customers who have shown an interest in our developments and provide the best advice on their purchase of the apartment and the lifestyle.

You will be accountable for the sales process which encompasses lead generation and qualification; developing interest and commitment; negotiating pricing, closing sales; whilst ensuring that the customers remain informed, engaged, and committed through to sales completion.


Previous customer-focussed sales experience is a pre-requisite, gained within a similar environment, whether that is within housebuilding, hospitality, or care.

We understand the importance of our people and invest in training and development ensuring that you are provided with the guidance and support you need to truly realise your potential.


Our Sales Consultants work pattern is Tuesday to Saturdays - Sunday and Mondays off With the use of the Company Car/Car allowance provided you will be required to travel to sites across Essex.


Our mission is simple:
to help our customers achieve retirement living to the full.

We achieve it by employing talented and ambitious people who genuinely care about the difference we make, while understanding that every staff member plays a part in our success.


Benefits

Financial:


  • Competitive salary and lucrative commission scheme
  • Company Car/Car Allowance
  • Company pension scheme
  • Life Assurance
  • Professional Subscriptions paid for

Lifestyle/Health & Wellbeing:


  • 24 days holiday (rising to 28) plus Bank Holidays
  • 2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation)
  • Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
  • Cycle to work scheme
  • Colleagues Benefit Booklet with a range of store offers discounts and promotions
  • Family Friendly Policies
  • Excellent development opportunities

Your Attributes

You will have:


  • Previous experience of outbound calling, coupled with proven conversation rate of visit to reservation would be advantageous
  • A valid UK

Drivers Licence:
in the event you are required to visit customers away from the site


You will be:


  • Highly competent in questioning and listening to gain a genuine understanding of the customers' requirements.
  • Excellent written and verbal communication skills with the ability to adapt style to suit customer needs
  • Ability to multitask and work to deadlines
  • Proficient organisation and time management skills
  • Ability to handle and manage difficult conversations with customers and third parties
  • Results driven, able to use own initiative, think outside the box, multitask, and work to multiple deadlines.

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