User Researcher - Leeds, United Kingdom - Insignis Talent

Insignis Talent

Verified Company

Leeds, United Kingdom

6 days ago

Posted by:

Tom O´Connor

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Description

Are you a User Researcher looking for your next contract? Keen to obtain Security Clearance but cannot find a client to sponsor you?
Then look no further

My client, the Department for Work and Pensions are looking for a User Researcher to join their team on an initial 12-month contract working on Universal Credit projects.

Hybrid working is available out of Leeds (2 days on site per week) and the contract has been deemed inside of IR35.

Umbrella rate:
£600 per day.

Key aspects of the role and responsibilities:

Lead on research projects, working with a wider team of Designers, Analysts and Developers to help define and deliver the best methodology to address the specific needs in producing a responsive digital service.
Familiarise yourself with the project's user research work to date and devise a strategy of moving the work forward.
Plan, design and conduct user research sessions, including guerrilla testing, user testing, focus groups and workshops, persona creation and card sorting on a regular basis, testing both highlevel concepts, and aspects of the service as it is designed and developed, and developing and maintaining a picture of the users.
Collaboratively analyse the findings of user research to identify common themes and points of user contention and provide actionable recommendations to the relevant team members.
Use findings of user data to work closely with designers and analysts to iterate the developing service.
Manage business relations with usability and market research agencies to support necessary research processes.
Support the learning and development of less experienced and trainee User Researchers within the team.

Essential skills and experience required:

Practical experience of qualitative research methodologies, in terms of design, execution and analysis
Experience in taking a lead User Researcher role within a team, setting research direction and mentoring junior research colleagues.
Experience of working within an agile project environment, and maintaining effective performance in difficult and challenging circumstances.
Demonstrable knowledge, experience in and passion for web user centred design practices.
Proven experience of gathering user requirements for web based services.
Proven experience of managing, executing and analysing usability test and research sessions.
Experience of audience modelling and developing design personas.

Desirable skills and experience:

Degree in HCI/Usability/Cognitive Psychology/Market Research or related field.
Experience across web content, tools and transactional services, especially those with complex user journeys.
Experience within a research and digital environment.
Practical experience of quantitative research methodologies.
An understanding of service design, visual design, frontend development and agile methodologies.

Please note - The client does not have any flexibility on their hybrid working or the rate. For SC level Security Clearance (which is required for this role) you need to have lived in the UK for the last 5 years.

Job Types:
Full-time, Temporary contract

Contract length: 12 months

Salary:
£600.00 per day

Benefits: