Ward Clerk - Plymouth, United Kingdom - University Hospitals Plymouth NHS Trust

University Hospitals Plymouth NHS Trust

Verified Company

Plymouth, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Lynher ward are seeking an enthusiastic Band 2 Ward Clerk to work within our busy surgical ward.

The duties of the post holder will involve providing administrative support relating to the patients and the ward, providing a reception service both with face to face and telephone enquiries.

Please contact Ward Manager Hannah Barton if you would like further details.

Admitting and discharging patients guaranteeing that electronic and paper based records are accurate and up to date.
Complete and process all relevant and necessary documentation to provide an efficient and responsive clerical service.
Provide a receptionist service for the ward, liaising with patients, visitors and Nursing staff appropriately.
Manage telephone and face to face enquiries to the ward, ensuring that they are dealt with by the appropriate person and in a timely fashion.
Liaising with other Trust Departments and external agencies as required.
Ensure all property forms are filed/store on a monthly basis.
Ensure all faults and defects are reported to Estates Department for repair in a timely fashion.
Maintain stationery supplies in the ward.
Photocopying and faxing when required.
Distribution of post and redirection of mail.

- o ensure that administrative procedures are completed on all patients admitted and discharged from the ward guaranteeing that electronic and paper based records are accurate and up to date.

Accurately complete and process all relevant and necessary documentation to provide an efficient and responsive clerical service.
Provide a receptionist service for the ward, liaising with patients, visitors and the multi disciplinary team appropriately.
Present a positive attitude to all service users and colleagues providing a rapid response to requests.
Manage telephone and face to face enquiries to the ward and where appropriate sign post to the relevant person.
Liaising with other Trust Departments and external agencies as required to ensure the department runs smoothly and efficiently.
Maintain hospital notes in accordance with the University Hospitals Plymouth Trust policies.
File reports and hard copies of documents accurately and timely.
Ensure availability of case notes for all admissions. Obtaining notes from other departments using computerised tracing system.
Ensure notes are filed correctly when patients are discharge/transferred.
Ensuring that the bed state is kept up to date on IPM/SALUS in real time.
Ensure up to date labels are available in patients' notes.
Ensure all property forms are filed/store on a monthly basis.
Ensure the reception desk/area meets data protection requirements and is kept clean and tidy
Ensure all faults and defects are reported to Estates Department for repair in a timely fashion.
Maintain stationery supplies in the ward clinical areas and undertake monthly stationery check to allow for ordering,
Photocopying and faxing when required.
Distribution of post and redirection of mail.
Work closely with all members of the Cardiothoracic multi disciplinary team.
To integrate into the departmental team and be able to relate to patients and families.
Attend multi disciplinary team meetings and ensure plans and delays documentation is kept up to date via Salus.
Other duties, which may be allocated by the Ward Manager/Service Line Manager/Data Manager/Clinical Lead

**Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.