Service Desk Engineer - Sevenoaks, United Kingdom - Nigel Frank International

Tom O´Connor

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Tom O´Connor

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Description

My clients are looking for a number of support Engineers to provide support for their wider staff and students in the group of schools.


1st - Surrey - Office based - Up to £27,000

Role & Responsibilities

  • Support senior colleagues to deliver initiatives and projects as required.
  • Deliver a range of administrative and/or customer services in support of existing systems or processes to agreed standards, to maximise service quality and continuity.
  • Receive and respond to everyday enquiries from colleagues and customers to provide a timely, courteous and effective service
  • Adhere to established standards of service delivery to support any associated regulatory or technical compliance requirements.

Skills & Qualifications

  • Good knowledge of Microsoft operating systems including Windows 10
  • Good knowledge of end user devices including PCs, laptops, iPads, tablets and mobile phones.
  • Knowledge of Educational tools and software is desirable
  • Basic knowledge of Mac OS is desirable.
Basic knowledge of networking, servers and virtual servers

  • Ability to prioritise and work to SLAs

Benefits

  • Cycle to work scheme
  • Pension
  • Development
  • Pay towards certifications

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