Service Desk Engineer - Sevenoaks, United Kingdom - Nigel Frank International
Description
My clients are looking for a number of support Engineers to provide support for their wider staff and students in the group of schools.
1st - Surrey - Office based - Up to £27,000
Role & Responsibilities
- Support senior colleagues to deliver initiatives and projects as required.
- Deliver a range of administrative and/or customer services in support of existing systems or processes to agreed standards, to maximise service quality and continuity.
- Receive and respond to everyday enquiries from colleagues and customers to provide a timely, courteous and effective service
- Adhere to established standards of service delivery to support any associated regulatory or technical compliance requirements.
Skills & Qualifications
- Good knowledge of Microsoft operating systems including Windows 10
- Good knowledge of end user devices including PCs, laptops, iPads, tablets and mobile phones.
- Knowledge of Educational tools and software is desirable
- Basic knowledge of Mac OS is desirable.
- Ability to prioritise and work to SLAs
Benefits
- Cycle to work scheme
- Pension
- Development
- Pay towards certifications
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