Team Leader - Chippenham, United Kingdom - Right at Home Chippenham

Right at Home Chippenham

Verified Company

Chippenham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are actively recruiting an organised, reliable, and caring Team Leader for our growing office.

Right at Home Chippenham delivers high-quality, trusted care and support to adults living in the comfort of their own home.

This is a hybrid role and will include working both in the community and within our office in Chippenham.

What we offer our Team Leaders:

Competitive salary of £22,000 per annum, plus bonuses (OTE £24,838)
Access to award winning training and ongoing professional development
Career progression opportunities and room to grow
An employer that really listens, values, and appreciates everything you do
A role that offers something different every day and plenty of job satisfaction
Recognition and rewards for hard work
The opportunity to be part of a 'family feel' supportive team who put quality at the heart of everything they do

As a Team Leader for Right at Home Chippenham, you will play an integral part in managing the daily communications to your team of care assistants.

You must be extremely personable as you will be working with the entire team to make sure all our valued Clients needs are met.

This role is extremely fast paced and requires someone truly dedicated and able to remain positive and professional when working under pressure.

Main duties and responsibilities include:

Provide support to our caregivers in their daytoday job
Onboard new carers and introduce them to clients
Participate in new client assessments, complete and update care plans and risk assessments.
Draw up tailored personcentred care plans for new clients
Maintain ongoing service user compliance, by undertaking care plan and risk assessment reviews
Monitor, supervise and mentor all care assistants
Ensure all services are compliant with legislations, CQC standards and regulations
Ensure the recording of all necessary information clearly and legibly in line with record keeping policies and procedures
Responding to queries from service users
To participate in the growth and development of the business, achieving targets and delivery within budgets
Deliver care calls as required to grow new and existing runs, and in the event of emergencies.
Ensure outstanding compliance across the business and to support the business in achieving a minimum of "Good" in CQC inspections
Take a turn on a rota basis including weekends to manage the office oncall telephone support service
Continually review and improve processes to ensure the most effective and efficient service is being delivered
To ensure training needs of all staff are met effectively implement induction programmes and identify and provide for ongoing training needs
To arrange and deliver induction training and assess the competency of care assistants completing the Care Certificate to meet the Company's recruitment needs.
To oversee rostering of care visits within designated area, ensuring continuity of Caregivers and a high quality of work for each team member.
We cover Chippenham, Calne, Melksham, Malmesbury and surrounding areas, therefore local area knowledge is highly desirable._

Requirements of a Team Leader:

You must hold a valid driving licence and access to a reliable car
Essential
Experience within a health care environment
Use of a scheduling / HR / recording system
Relevant qualification, such as Health and Social Care NVQ or Care Certificate
Excellent customer service, communication and interpersonal skills
Good computer skills including proficient use of MS Office, the ability to produce reports and good computer systems knowledge
Selfmotivated and flexible, with a willingness to participate in an oncall system for out of office hours
Extremely well organised, excellent planning and prioritising ability with high attention to detail
Ability to establish and maintain effective professional working relationships

Interested?

Right at Home is an equal opportunities employer and we are determined to ensure that no job applicant receives less favourable treatment on the grounds of personal or protected characteristics_