Appeals Handler - Manchester, United Kingdom - Bristow and Sutor Group

Bristow and Sutor Group

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description:

As part of our growth plans, Debt Recovery Plus are looking are looking to strengthen our Appeals Handling team based from offices in Manchester (Tameside).

We are part of the Bristow & Sutor Group - employing over 490 people, in debt recovery, throughout the UK.

We are now looking for an Appeals Handler to join our busy team. This Role will be a hybrid position.

Position:

Key elements of the role will include:

The role involves working within our Appeals Team responding to written appeals for private parking charge notices.
Analysing case by case data and collating the relevant written response.
You will also be required to operate a customer service phone line to provide advice on how to appeal.

Requirements:

To be successful in the role you will need to demonstrate:

Good written and verbal communication skills.
Ability to selfmotivate and manage your own workload.
Good problem solving, critical thinking, reasoning and decisionmaking skills.
Accuracy and attention to detail.
Speed of thought and decision making.
Computer experience a good understanding of outlook, excel and word is required.

Other information:

Benefits

Full Time Fixed Term Contract of 12 months
Monthly incentives
29 days holiday (including bank holidays)
Recognition events
Hybrid Working Pattern
Free On Site Parking
Ongoing training
Charity days
Smart Casual Dress Code
In house refreshments

The position offers a salary of £20,500 per annum.
Please note, this is a full-time role Monday - Friday (Shifts flexible between 8am - 5pm)

The successful applicant would be required to undertake a DBS and CCJ check before an offer of employment is made.

_Bristow and Sutor Group is an equal opportunities employer. It promotes a culture where diversity is valued, respected and built upon, attracts and retains a workforce based on merit and ability and is reflective of the communities it is part of._
**_#INDMP_