Customer Care Service Excellence Team Lead - Coventry CV SU

Only for registered members Coventry CV SU, United Kingdom

3 days ago

Default job background
+

Job summary

We believe that everyone is entitled to a good quality home that they can afford, in a place that they are proud to live.

Qualifications

  • Experience leading customer service teams in a fast-paced contact centre environment.
  • Strong coaching and mentoring skills, with the ability to inspire and bring out the best in people.
+

  • No two days will be the same. This role will involve leadership, coaching and operational delivery across all customer contact channels and service areas.
+ A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive For a better work life balance we offer flexible working opportunities for many roles A place to progress From training programmes t professional qualifications we provide opportunities learn develop at every stage of career Whether student graduate or experienced professional well support you grow For leaders our tailored development journeys are designed stretch strengthen leadership skills As well as practical training give access renowned business schools experiential programmes greater breadth depth learning A purpose feel proud of Were proud make difference people Together were values-driven commercial focus performance because profit make more achieve people What brings us together passionate belief progress people Read more about values purpose drive careers website How hire aim make hiring process simple fair Online application Interview Decision offer put safeguarding customers colleagues contractors heart everything do certain roles subject DBS check
Lorem ipsum dolor sit amet
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.

Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.

Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Get full access

Access all high-level positions and get the job of your dreams.

Similar jobs

  • IT Platform Manager

    2 weeks ago

    Only for registered members Coventry CV SU

    We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. · We strive to create an inclusive experience with benef ...

  • Apprenticeship & Early-Careers Lead - 11 month FTC

    1 month ago

    Only for registered members Coventry CV SU

    We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. · At Orbit, we are passionate about developing all our colleagues to ensure everyone can perform their job well and have an opportunity to develop to meet ...

  • Recruitment & Compliance Coordinator

    1 week ago

    Only for registered members Coventry CV SU

    We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. · ...

  • Income and Collection Recovery Legal Officer

    1 month ago

    Only for registered members Coventry CV SU

    We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. · ...

  • Data Engineer

    1 month ago

    Only for registered members Coventry CV SU

    We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. · We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. · If you w ...

  • Complaints & Customer Care Officer - Stage 2

    2 days ago

    Only for registered members Coventry CV SU

    We are building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. · We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.Taking own ...

  • Social Media

    1 day ago

    Only for registered members Coventry CV SU

    We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. · We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. · If you w ...

  • Income Collection and Recovery Officer

    1 month ago

    Only for registered members Coventry CV SU

    We are looking to recruit an Income Collection and Recovery Officer to provide advice and assistance to customers on all areas related to income collection and recovery.Deal with pre legal queries with customers. · Proactively contact customers to resolve debt issues and negotiat ...

  • Complaints & Customer Care Officer - Stage 1

    2 days ago

    Only for registered members Coventry CV SU

    We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. · We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. · ...

  • Assistant Accountant

    1 month ago

    Only for registered members Coventry CV SU

    We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. · ...

  • Customer Care Advisor

    1 month ago

    Only for registered members Coventry CV SU

    We believe that everyone is entitled to a good quality home that they can afford, in a place that they are proud to live. · Own the Customer journey -you will want to take responsibility for resolving issues, ensuring smooth resolution. · Communicate Proactively -keep customers a ...

    • See more