Infrastructure Engineer - Newcastle Upon Tyne, United Kingdom - Identify Solutions
Description
Infrastructure EngineerNewcastle/ Hybrid - 2 days a week onsite
£40,000p/a
My client is a scale up organisation who partners with leading brands worldwide to manage optimizing delivery of data around the world.
Key responsibilities:
- Operation of the help desk function, ensuring all users are provided with professional, prompt, and friendly service.
- Support the new starter process, including the setup, installation and procurement of laptops, MacBook's, telephony and mobile phone devices.
- Own the Office365 suite, Exchange, SharePoint, Teams & OneDrive
- Maintain the Windows Server environment (AD, DNS, GPO, WSUS)
- Support of a mobile device management solution (MDM) covering encryption and security requirements.
- Support VPN, networking, and firewall configurations.
- Document and improve processes and workflows and add to the knowledge of the team.
Ideally, you'll have:
- Experience in an IT Helpdesk support role.
- Experience with the Office 36
- Experience working within an ISO27001 & SOC compliant business
- Experience in Virtual Server Management, Networking, DNS, VPN, Firewall.
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