Services Co-ordinator - Bradford, United Kingdom - Mind in Bradford

Mind in Bradford

Verified Company

Bradford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Purpose of the post

To support the Services Manager, lead the provision of high-quality services to our clients through our team of committed practitioners who offer face to face and telephone support to clients.

The post will provide line management and operational oversight of day to day operational delivery.

Key Duties

Support the Service Manager in the delivery of the services in line with the operational plan and budget
Provide excellent line management to ensure your direct reports excel in their role through the provision of regular supervision to review performance against agreed objectives, identifying strengths and training needs and proactively addressing any performance concerns
Oversee safeguarding, incidents and concerns/disclosures captured by the team, ensuring a timely and appropriate response and attending relevant multi agency meetings, as required
Guide and support the team with day to day issues and challenges
Drive and gather accurate and timely monitoring data and support the Service Manager in completing reports
Monitor and audit data recording on the internal client database ensuring data protection legislation is adhered to
Oversee the management of rotas, cover sickness and annual leave
Support the oncall rota to ensure all practitioners have access to support and advice out of hours
Build and maintain effective relationships with direct reports and other key individuals across the organisation
Participate in constructive individual and group supervision and internal/external staff development including mandatory training related to the role
Be familiar with and consistently work within and comply with all Mind in Bradford policies and procedures
Work in alignment with the aims, objectives, and core values of Mind in Bradford.
Consistently uphold the standards within the Mind in Bradford 'Code of Conduct' and ensure that it is followed at all times by staff, volunteers and clients.
Undertake any other reasonable duties or tasks deemed necessary by the Leadership Team.

Important information

Salary:
£26,500 per annum

Contract:
Temporary for 12 months with the potential for extension dependent on funding

Hours: 37 hours per week

Probation: 6 months

Closing Date:
Sunday 19th May 2024

Interview Date:
Wednesday 29th & Thursday 30th May 2024

What we offer:

Clinical supervision
Staff engagement forum
Casual dress
Hybrid working available for some roles
Supportive management team who are committed to enhancing staff wellbeing
Opportunities for progression and development
Employee assistance programme, including payment towards healthcare expenses, access to GP appointments
Life Assurance Scheme
Holiday allowance 25 days plus Bank Holidays (pro rata) increasing to 28 days plus Bank Holidays with service

It is Mind in Bradford's policy to make reasonable adjustments to enable those with disabilities to undertake the above.