Office Administration Assistant - Colnbrook, United Kingdom - MJM Industrial

MJM Industrial
MJM Industrial
Verified Company
Colnbrook, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

This office-based role will involve providing support to the 'Back Office Executive' in all aspects of administrative support in a busy office, to ensure the office is run efficiently.

Required to process general clerical tasks that relate to our customerservice operations and make sure that the day-to-day office tasks are carried out smoothly.

In this role you will be handling incoming phone calls, greeting clients/visitors, updating our database, filing and any other general office administration duties.

You will be communicating with all departments, will assist with office tasks relating to our Operations, HR, Quality, H&S, Environmental, Logistics/Goods In, updating our SAGE and SimPRO office systems.


Key Responsibilities

  • Answer incoming phone calls and transfer to the relevant department or take accurate detailed information with the enquiry and assign to relevant person.
  • Sign for parcels when required, greeting visitors and hosting them until their contact arrives, arranging refreshments until handover.
  • Backoffice data entry, setting up new customer and supplier accounts, updating orders, sales order processing, purchasing goods, pricing and stock updates.
  • Progress purchase orders, update the system and pass data to relevant person.
  • Update spreadsheets: employee and contractor training records, issuing out equipment check forms and recording results. Customer/supplier satisfaction reports, approvedpreferred supplier lists, keeping supplier information relevant.
  • Filing and retrieving documents in our company filing system (electronically and hard copy).
  • To assist the 'Back Office Executive' with confidential HR administration.
  • Ordering office supplies as required to maintain stock level.
  • To have responsibility, to continually help and improve the processes relating to the Organisations Quality Management, Health & Safety and Environmental Management systems and to comply with statutory and regulatory requirements of the Organisation.
  • Any other duties that the company may reasonably ask you to perform which are within your expertise and skill sets, e.g., making drinks for the office team and visitors.

Key Accountabilities

  • Accurate data entry on tasks performed
  • Being the main contact for incoming calls and visitors
  • Willing to assist with reactive assignments, whilst managing personal workload
  • Regular distribution of Logs and Checklists, maintaining the data recorded.
  • Accurate office filing
  • Maintaining office supplies

Key Skills/Experience

  • Proficient in Microsoft Outlook, Word and Excel
  • SAGE and SimPRO office systems (training will be provided)
  • To work effectively as part of a team
  • Possess excellent communication skills written and verbal
  • Strong attention to detail
  • Good telephone answering skills
  • To always work in a professional manner
  • A conscientious, tidy, well organised and proactive individual
  • A cando attitude, flexible, reliable and energetic
  • Car driver, UK licence required

Measure of Success (KPI's)

  • Incoming calls answered in a timely manner
  • All documentation to be kept filed and up to date
  • Company data base kept accurate and up to date
  • Confidentiality of all HR information

We Value

  • Ability to be passionate, energetic, driven with a desire to succeed
  • A result driven and energetic approach to opportunities and challenges
  • Adaptable to changing situations
  • A positive attitude and enthusiasm
  • The ability to communicate well at all levels
  • Able to work autonomously and as a team player
  • Selfmotivation

Hours of Business:
Mon: 8.00am - 4:30pm Tues/Weds/Thurs: 8.00am - 5.00pm

Fri: 8.00am - 4:00pm


Benefits: 25 days holiday + bank holidays, Private Healthcare, Pension

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