Customer Service Advisor - Glasgow, United Kingdom - Search Consultancy

Search Consultancy
Search Consultancy
Verified Company
Glasgow, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
UK Customer Service advisor role

The company

You will be joining a company that specialises in the provision of fully digitised subscription services for their clients.

The company provides a full end-to-end service for their clients from implementing the subscription service, managing the subscription service and providing in-depth insights to their customers purchasing habits.

This office is based within the clients offices in Glasgow City Centre close to Queen Street train station.

The role

Customer Service Advisor


The role of the Customer Service Advisor will be to assist customers who are contacting you regarding their current subscription, answer any questions they may have and amend as and when required.

Your duties will include, but not be limited to:

  • Answer customer queries
  • Resolve any customer issues to the best you can
  • Liaise with internal and external departments where required

In return, the Customer Service Advisor will receive:

  • Starting salary of £20,000
  • Excellent training
  • Monday to Friday working week of rotational shift pattern between 8am8pm with 1 in every 3rd Saturday between 8am6pm.
  • Central office location based in Glasgow city.
About you

The successful Customer Service Advisor will also have:

  • Excellent communication skills, both verbal and written
  • Organisational skills
  • Be comfortable with Microsoft outlook and other adhoc administration duties
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