Front of House Hospitality + Administrator - Norwich, United Kingdom - Inspired Chiropractic

Inspired Chiropractic

Verified Company

Norwich, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Front of House Hospitality and Administrator
Full Time - Private Healthcare Setting

Inspired Chiropractic
29 Prince of Wales Road Norwich NR1 1BG

We are looking for a talented and committed individual to join our team in Norwich. You will have the desire to work co-operatively within a motivated team. A positive disposition and the desire to look after others is essential.

Front of House hospitality makes up 30% - 40% of the role, with around 60% provision for administration.

We are looking for an individual who can undertake both the front of house hospitality role and also manage administrative tasks effectively and independently.

Bringing your personality and energy to the role is key as you will be the first and last contact during our clients' experience.

This is a people focused, personal relationship role. You will have the skills to establish strong relationships with each client. You will be the trusted person they wish to speak to when contacting our business.

You will have the skills to establish rapport, build individual relationships and provide a VIP customer experience.

Excellent verbal communication and proven hospitality skills are essential.

A versatile approach and the ability to handle different tasks simultaneously is a prerequisite. Effective time management, a calm head in a busy environment and the ability to work independently is essential.

Vital to the administrative role is the ability to manage and update a database, spear head marketing initiatives and ensure day to day operations run smoothly.

A high degree of initiative and the ability to think strategically are essential.

Working Hours
The role includes a regular Saturday morning and Thursdays off.

Monday 7.45am - 12noon 1.00pm - 6.30pm

Tuesday 7.45am - 3.45pm

Wednesday 7.45am - 12noon 1.00pm - 6.30pm

Thursday Day Off

Friday 7.45am - 12noon 1.00pm - 6.30pm

Saturday 7.45am pm

Tasks include:

Making appointments and taking payments
Diary scheduling and oversight
Maintaining financial records and cashing up end of day
Light cleaning
Monitoring and updating web information
Posting social media
Data entry skills
Filing
Reviewing and updating policies
Stock management
Liaising with external providers
Managing advertising campaigns
Implementing marketing strategy

Essential Key Skills:

Good GCSE (or equivalent) in Maths and English
Minimum 5 years relevant experience
Skills to manage a database (specific software training is provided)
Previous customer facing reception experience
Strong PC skills
Excellent verbal communication
Ability to establish strong client relationships
Professional presentation
Assured and professional telephone manner
Reliable and prompt
High degree of attention to detail
Cooperative attitude and desire to work within a team
Ability to prioritise workload
High level of motivation
Initiative to identify areas for business grow and development
Ability to plan and strategize
Strong PC skills

You must have your own transport.

Inspired Chiropractic
29 Prince of Wales Rd Norwich NR1 1BG

Full training will be given and ongoing development will be supported by the Practice Director.

City centre with parking.

Job Types:
Full-time, Permanent

Salary:
£24,000.00-£26,000.00 per year

Benefits: