Out Of Hours Coach - New Milton

Only for registered members New Milton, United Kingdom

2 weeks ago

Default job background

Job summary

We are seeking a motivated individual to lead our Out of Hours service team
This role requires strong leadership skills to drive customer satisfaction delivery intelligent workforce planning and smooth operation within a fast-paced environment.
You will champion our brand empower teams build relationships with partners across the UK manage staffing shift patterns performance metrics ensure top-tier service delivery SLA compliance work closely with key stakeholders external partners support contract implementation relationship management ongoing client satisfaction play a vital role ensuring that our service effective midnight midday.
  • Direct line management out-of-hours operators supervisors
  • Resource planning real-time call traffic demand Improve average handling time reduce call demand through insight action Conduct call audits implement feedback improve quality Attend client meetings performance reviews Analyse trends create reports support senior decision-making Support recruitment training development efforts Represent Appello brand advocate customer champion READY TO APPLY If you interested in this role please upload CV tell us bit about yourself Other Information This exciting time Appello group company move now perfect join our team You gain exceptional career opportunities part company continuing expand We committed equal opportunities welcome applicants religious beliefs political opinion race sex marital status age disability contact careers Team assistance participate recruitment process due disability
    Lorem ipsum dolor sit amet
    , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.

    Donec lacinia nisi nec odio ultricies imperdiet.
    Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.

    Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
    , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
    Get full access

    Access all high-level positions and get the job of your dreams.



Similar jobs

  • Only for registered members New Forest Full time

    This is an exciting opportunity to step into a pivotal leadership role at the heart of our Control Centre operations. As our Out of Hours Customer Services Coach, you'll be the driving force behind exceptional customer service delivery, intelligent workforce planning, and the smo ...

  • Only for registered members New Milton, England Remote job

    This is an exciting opportunity to step into a pivotal leadership role at the heart of our Control Centre operations. As our Out of Hours Customer Services Coach you'll champion our brand empower our teams build strong influential relationships with partners across the UK. · , Ex ...

  • Only for registered members New Milton, England

    This is an exciting opportunity to step into a pivotal leadership role at the heart of our Control Centre operations. As our Out of Hours Customer Services Coach, you'll be the driving force behind exceptional customer service delivery, · intelligent workforce planning, · and th ...

  • Only for registered members New Forest Full time

    We are seeking a highly motivated and experienced Out of Hours Coach to join our team. As an Out of Hours Manager, you will oversee the operational success of our Appello Control Centre team outside of traditional business hours. You will manage staffing, shift patterns, workforc ...

  • Only for registered members New Milton

    This is an exciting opportunity to step into a pivotal leadership role at the heart of our Control Centre operations.The Out of Hours Customer Services Coach will be driving force behind exceptional customer service delivery, · intelligent workforce planning, · and the smooth run ...

  • Only for registered members New Milton BH NN

    Are you ready to lead inspire and shape a high-performing Out of Hours service? · This is an exciting opportunity to step into a pivotal leadership role at the heart of our Control Centre operations. · ...

  • Only for registered members New Milton BH NN Remote job

    This is an exciting opportunity to step into a pivotal leadership role at the heart of our Control Centre operations. · You'll be the driving force behind exceptional customer service delivery and intelligent workforce planning in a fast-paced environment. · ...

  • Only for registered members New Milton Remote job

    We are seeking a Central Reservations Coordinator to join our team at Iconic Luxury Hotels. · Working with four of the most iconic hotels in the UK, you will be fundamental to the ever expanding success of these hotels. · You will work within an established team and no two days b ...

  • Assistant Food

    1 week ago

    Only for registered members New Milton

    Job summaryHoburne Naish Holiday Park are looking for an Assistant Food & Beverage Manager to join their team. · ResponsibilitiesTo assist the F&B Manager in the supervision of the Company's day to day management within the park and ensuring all the companies standards and proced ...

  • Store Manager

    1 week ago

    Only for registered members New Milton, England

    Do you thrive on leading teams to success? Are you passionate about health, wellbeing, and delivering an exceptional customer experience? Looking for an opportunity where your leadership drives real impact? · Lead and develop a high-performing store team, driving engagement, moti ...

  • Only for registered members New Milton £33,600 - £35,700 (GBP)

    We're looking for a hands-on problem solver who thrives in the field and loves making tech work seamlessly. · The SmartTEC Enablement Technician will be responsible for delivering seamless installations and technical excellence for SmartTEC systems. · This field-based role combin ...

  • Only for registered members New Forest Full time

    We're proud of our mission of Improving Lives Through Leisure. We're here to help communities live healthier, happier lives by making our centres welcoming, inclusive, · and accessible to everyone - because everyone deserves to feel good. · ...

  • Only for registered members New Milton

    The Health and Wellbeing Coach will be responsible for delivering group and one-to-one sessions on healthy eating, physical activity and health and wellbeing to meet with personalised care plans. · The Social Prescribing element of the role provides support to people and can help ...

  • BI Developer

    2 weeks ago

    Only for registered members New Milton, England Remote job

    We are looking for a data-driven problem solver with strong technical skills and a passion for turning insights into impact. · Design and maintain impactful dashboards and reports in Tableau that deliver actionable insights. · Analyse performance data to uncover trends, risks, an ...

  • Only for registered members New Milton

    This is a varied and highly visible role working across an established commercial and operational team where no two days are the same. · ...

  • Only for registered members New Forest Full time £50,000 - £60,000 (GBP)

    We are seeking a Service Assurance Manager to champion service excellence and keep mission‑critical IT running at its best. The successful candidate will work closely with the business, suppliers, and delivery teams to ensure every change is controlled. · ...

  • Only for registered members New Milton, England

    We're looking for a dedicated Lead Veterinary Surgeon to join our team and work alongside our current part-time Lead Vet. · In this leadership role, you'll oversee the clinical standards of the practice, · nurture long-term client relationships, · and enjoy full clinical autonomy ...

  • Only for registered members New Milton, England

    We're looking for talented · and driven professionals who can deliver · the highest quality healthcare service · to our customers. · ...

  • Only for registered members New Milton Full time

    Join the Energy at Freedom Leisure - Do Good Feel Good. At Freedom Leisure, we're all about positive vibes, great people, and making a real impact. · ...

  • Store Manager

    5 days ago

    Only for registered members New Milton

    +Job summary · A oportunidad para un líder carismático que impulsa a sus equipos hacia el éxito. Se busca una persona apasionada por salud, bienestar y brindar una experiencia al cliente excepcional.Leer y desarrollar a un equipo de tienda exitoso. · Recrutar, entrenar e incentiv ...