Part Time Customer Service Co-ordinator - Lewes, United Kingdom - Zenitel GB Ltd

Description

Job Title:
(P/T) Customer Service Co-Ordinator

Contract: 12-16 Hours p/w M-F, start and finish times flexible within the standard working day.

Reports to:
Head of

Operations Date:
January 2024


About Zenitel
Zenitel is a leading provider of Intelligent Critical Communication Solutions, enabling everyone to hear, be heard and be understood, every time and everywhere

Our primary system offering is within Intercom, Public Address, Voice Alarm, IP Speakers and Control system. We are recognised globally for offering advanced and reliable communication systems and solutions. Our offering includes products based on Vingtor, Stentofon, Phontech and ASL technology.

Zenitel Business Unit Transportation Solutions based in Lewes, UK offers our full range of products, solutions, and services for our prestigious national and international client base for transportation market.

Purpose of Role

The purpose of the role is to provide cover for customer service, purchasing and production providing a data entry service.

Also, a large part of the role will be cleansing data as we make improvements to our systems.


Key Responsibilities

• Updating and deleting data within our systems
• Verifying data and correct data where necessary
• Logging purchase orders
• Logging sales orders

Other duties to support the Head of Operations


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Due to the important interaction with the whole Operations team daily, as well as the role of supporting all essential Operations activities - this position is office based.

Skills & Attributes

• Familiar with Microsoft packages excel/word/outlook/teams etc.
• Ability to use and create spreadsheets
• Knowledge of data entry into account or ERP systems (does not matter which but need to understand how to use them)
• Advanced spreadsheet capabilities
• Able to use Access Dimensions (including MS Query)
• Able to use Microsoft Dynamics

Knowledge & Experience

• 1 year + experience of working in a support role within a busy office environment
• Experience in administration and coordination of activities
• Teamplayer
• Experience of working in an Operations / Manufacturing environment, preferable but not a must.

Education & Qualification

• L3 Business administration or similar

Job Type:
Part-time


Salary:
£12.50-£14.00 per hour


Expected hours:
per week


Benefits:

• Free parking
• Life insurance
• Onsite parking
• Private medical insurance

Schedule:

• Flexitime
• Monday to Friday

Education:

• A-Level or equivalent (preferred)

Experience:

• Administrative: 1 year (required)

Licence/Certification:

• Driving Licence (preferred)

Ability to Commute:

• Lewes (required)

Work Location:
In person