Senior Ilets Exams Administrator - London, United Kingdom - Mobile Testing Solutions Ltd

Mobile Testing Solutions Ltd
Mobile Testing Solutions Ltd
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Senior ILETS Exams Administrator ( Examiner & IELTS Bookings)


Mobile Testing Solutions Ltd ( "MTS") provides examination services to a wide range of global clients across UK and Ireland and also have an online language school specializing mainly in IELTS exam preparation courses.

MTS is currently looking for a

Senior ILETS Exams Administrator ( Examiner & IELTS Bookings) at its London headquarters, situated at 65 Westcroft Square, London on a 12-months fixed term contract basis.


|Senior ILETS Exams Administrator ( Examiner & IELTS Bookings)

Job Details:


  • Full-Time (Mon-Fri, 9am5pm, 35hour working week).
  • Salary: £27, 000 to £32,400 p.a. including London weighting.
  • Role type: Fixedterm (12 months), with high likelihood of making permanent after first year.
  • Location: Officebased role at our Head Office at 65 Westcroft Square, London, W6 0TA, UK.
  • Eligibility: Must be eligible to work in the UK.
  • Start date: Immediate start.
  • Reporting To: Exams Manager.

Main Responsibilities:


  • Ensure an effective management of our pool of Examiners
  • Be the primary point of contact for all Examiners' queries.
  • Ensure compliance regarding Examiner Professional Support Network (PSN) standards and be the main contact with the British Council Examiner Support Coordinator ( UK and Ireland).
  • Support effectively the Examiners' Trainers related to performance management.
  • Lead on IELTS exam group bookings.
  • Schedule, administer and release invoices on a timely manner for IELTS exam group bookings.
  • Provide excellent customer care to group booking customers, anticipate and respond to customer needs efficiently with a commercial mindset.
  • Work with the Marketing Team to measure group booking customer satisfaction and for continuous. improvement.
  • Be a back up support in the pretest and logistics preparation, when required.
  • Act as Invigilator for London venue exam sessions, when required.
  • Oversee accurate and compliant management of IELTS materials and equipment to preserve security and integrity of all IELTS tests, including working with Exams Team in arranging incoming and outgoing deliveries and couriers and ordering of test materials and equipment on relevant systems.

Person Specification:


  • Diploma in Business Administration or humanities, or English language, or equivalent.
  • A minimum of 2 years' in administration role, or equivalent.
  • Experience within the education or examination sector (desirable).
  • Confidence in dealing with a large network of stakeholders.
  • Experience in handling, complying and managing high security documents and materials.
  • Experience in invigilation of highstakes exams (desirable).
  • Excellent communication and interpersonal skills.
  • Excellent attention to detail and process oriented.
  • Customer Centric.
  • Commercial mindset.
  • Can Do Attitude.
  • Excellent organizational, analytical and time management skills.
  • Excellent people management skills.
  • Fully IT literate.


If you think that you have the right profile for this position and you wish to join our friendly and dynamic team, please submit your up-to-date CV using the platform you are reading this job advertisement.

***
Closing date:11 August 2023. The process may be extended if adequate applicants not received.
More jobs from Mobile Testing Solutions Ltd
See all jobs of Mobile Testing Solutions Ltd