Team Leader - Chatham, United Kingdom - mhs homes

mhs homes
mhs homes
Verified Company
Chatham, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
We are committed to providing our customers with safe and sustainable homes.

We put our customers at the heart of everything we do, and strive for continuous improvement in the services we provide.


This role is to ensure that any reports of damp and mould or pest control are recorded and dealt with in an effective and timely manner.

You will be responsible for ensuring that the cases are progressed through to resolution within the agreed timescales.

You will help manage the relationships across the business and with our stakeholders, ensuring that robust processes are in place and that we are providing a joined up approach to tackle the demand across these service areas.

We are looking for someone exceptional to fill this role.

You'll need to have significant experience of leading a team, have experience of developing and implementing digital innovation solutions and the ability to manage change.

Most of all though, you will be bringing your ability to build relationships with contractors, colleagues and stakeholders and will have the ability to use these relationships, to ensure the services put our customers at the heart of resolving complex cases within their homes.


We offer:


  • Pension contributions matched up to 6%
  • 28 days holiday + bank holidays and the option to buy/sell holiday
  • Training & Development and opportunities for continuing professional development including regular tool box talks
  • A great team of colleagues to work with
  • Regular charitable events and a range of wellbeing activities
  • Enhanced family leave policies
  • A really competitive package of flexible employee benefits including a cycle to work scheme
  • Free parking
  • Access to two holiday homes (in Dorset and Norfolk)
We're Investors in
Diversity accredited and a
Disability Confident employer.

This means if you tell us you have a disability and meet the minimum requirements for the job, we'll offer you an interview.

We can be flexible when assessing people so everyone has the best opportunity to demonstrate they can do the job.

For more details read the role profile attached. If you have the essential requirements we look forward to hearing from you.
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