Optical Assistant - London, United Kingdom - Wandsworth WorkMatch

Wandsworth WorkMatch

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is an opportunity for Wandsworth residents only.

An exciting opportunity has opened at our established independent Optical practice in Battersea, for a full time Optical Assistant / receptionist.

We're looking for a passionate, customer focused individual to join our team making a difference to our clinical and retail friendly practice.

As an Optical assistant, you will have great communication skills ensuring that every customer has a great experience when they come to us, as they are at the heart of everything we do.

You must have a caring approach that helps retain our loyal customers. You will be calm, polite and have a professional mannerism and appearance.

You will provide great relaxed customer care, and always be happy to help as each customer makes our business successful and we must ensure they receive the best Eyecare services.

Responsibilities:

Reception/ Administration duties attending to customers, booking appointments, answering the telephone, filing records, data management, opening post, posting with other additional duties as needed.
Good communication skills and telephone mannerism.
Meeting and greeting customers offering excellent customer service and able to explain and sell optical products and eyecare services.
You must be organized, with a good standard of education, and have good computer knowledge.
You will be timely and organised.
You will be smartly dressed (no jeans or trainers, casual wear or mini skirt or dresses, low tops)
Performing prescreening eye health checks
Ensuring a smooth and friendly handover to the Optometrist
Dispensing glasses, frame styling and advising

- with training provided from in branch colleagues (external courses available
- would be self-funded)

Internal support and training for skill enhancement will be given.
Doing collections of spectacles, sensibly checking patient data, fitting spectacles
Repairing spectacles
Contact lens collections and teaches (with training)
Practice maintenance with cleaning of spectacle frames, worktop and frame rods and glass shelves regularly