- Owning the end-to-end success of a portfolio of enterprise customers, from onboarding through to renewal and expansion influence
- Leading complex onboarding and implementation programmes, ensuring executive alignment and smooth deployment
- Designing and delivering high‑impact training (onsite, virtual, and train‑the‑trainer) to drive adoption across multiple sites and regions
- Partnering with senior stakeholders to embed solutions into their operations and ways of working
- Running strategic success planning and QBRs, clearly demonstrating ROI and business value
- Acting as the voice of the customer internally, influencing product, support and operational improvements
- Tracking and reporting on success metrics including adoption, renewals, retention, NPS/CSAT and advocacy
- Turning happy customers into advocates through case studies, testimonials and references
- Proven experience in Senior Customer Success / Enterprise CS roles
- Strong background in customer onboarding, training, and adoption at scale
- Confidence influencing senior and executive stakeholders in complex organisations
- A data‑driven mindset, with experience linking adoption to measurable ROI and outcomes
- Comfortable leading QBRs, executive reviews and strategic conversations
- Polished communicator and presenter, with excellent facilitation skills
- Experience working cross‑functionally with Sales, Product and Support teams
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Senior Customer Success Specialist
3 days ago
Only for registered members Royal Tunbridge Wells, EnglandWe help organisations unlock real-world value from video telematics and connected vehicle technology. · Owning the end-to-end success of a portfolio of enterprise customers · Leading complex onboarding and implementation programmes · ...
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Senior Customer Success Specialist
3 days ago
Only for registered members Royal Tunbridge WellsWe help organisations unlock real-world value from video telematics and connected vehicle technology. · This is a senior, visible role where you'll act as a trusted advisor to customer leaders. · ...
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Senior Customer Success Specialist
4 weeks ago
Only for registered members Royal Tunbridge WellsTurn customers into champions. Strategy into success. · Are you the kind of person who walks into a room and instantly earns trust? Do you love turning complex solutions into real-world wins? We're on the lookout for a Senior Customer Success Specialist who thrives on building po ...
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Senior Customer Success Specialist
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Client Success Specialist
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Client Success Specialist
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Client Success Specialist
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Customer Success Specialist
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Senior Customer Success Specialist - Royal Tunbridge Wells - VisionTrack
Description
At VisionTrack, we help organisations unlock real-world value from video telematics and connected vehicle technology. We're now looking for a Senior Customer Success Specialist to take ownership of our most strategic enterprise customers and ensure they achieve measurable, long‑term success.
This is a senior, visible role where you'll act as a trusted advisor to customer leaders, drive adoption at scale, and turn successful partnerships into lasting advocacy.
What you'll be doing
What we're looking for
Because here, Customer Success genuinely matters. You won't just support customers, you'll shape their success, influence how our solutions evolve, and play a key role in protecting and growing our most important relationships.
If you enjoy strategy, relationships, and seeing customers win, we'd love to hear from you.
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Senior Customer Success Specialist
Only for registered members Royal Tunbridge Wells, England
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Senior Customer Success Specialist
Only for registered members Royal Tunbridge Wells
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Senior Customer Success Specialist
Only for registered members Royal Tunbridge Wells
-
Senior Customer Success Specialist
Gerrard White- Royal Tunbridge Wells
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Senior Customer Success Specialist
Only for registered members Royal Tunbridge Wells
-
Senior Customer Success Specialist
Only for registered members Royal Tunbridge Wells
-
Senior Customer Success Specialist
Gerrard White- High Brooms
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Senior Customer Success Specialist
Only for registered members Southborough
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Senior Customer Success Specialist
Gerrard White- Henwood Green
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Client Success Specialist
Full time Only for registered members London
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Client Success Specialist
Only for registered members London
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Customer Success Specialist
Only for registered members London
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Customer Success Specialist
Only for registered members London
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Customer Success Specialist
Only for registered members London
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Client Success Specialist
Only for registered members London, UK
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Client Success Specialist
Only for registered members London
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Customer Success Specialist
Only for registered members United Kingdom
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Customer Success Specialist
Only for registered members London
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Business Success Specialist
Only for registered members London
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Advertiser Success Specialist
Only for registered members London
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Customer Success Specialist
Only for registered members London