Front Office Agent - London, United Kingdom - Motel One

Motel One

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description Our heart beats turquoise.**Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter.

We meet on an equal footing and see ourselves as one team:
from our management to our trainees.

We create a home away from home for our guests with our shared passion for modern design and high-quality service.

Our more than 80 hotels in 12 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price.

As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond.

Become part of our team and develop Motel One with us.

We are looking for an experienced and highly motivated
Front Office Agent for a 197-rooms hotel located at a vibrant location in London and offering a lot of exciting projects to be involved in The hotel is part of the award-winning German-based Motel One Group.

Join our team and grab this unique opportunity

The focus of this role is on the professional care of our hotel guests - from a warm welcome at check-in to a genuine farewell at departure.

Your duties will also include the following:

Looking after our guests, including checkin and checkout
Reviewing and processing bookings, overbookings and options
Invoicing, including managing payments, as well as cash transactions and cashing up
Gaining interdepartmental insights into new areas of activity by working in our multicultural teams

Qualifications
Whether you are a hotel professional or changing careers - you will fit in here Because personality and hosting skills are our priority

You will also:

Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
Be open and communicative and have a solid command of English
Be a team player and willing to provide assistance across departments we achieve our results together