Workshop Controller - Burgess Hill, United Kingdom - MC Group Ltd

Tom O´Connor

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Tom O´Connor

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Description
Office Based.
-
Earlies
Monday - Thursday 6.00 am pm

Friday 6.00 am pm


Lates
Monday - Thursday 1.30 pm pm

Friday 1.00 pm pm

Saturday 6.00 am pm

**Salary:
- ** Dependent on experience. Circa £38k per annum + Profit related bonus in the region of £3,000 - £4,000 per year.

**Duties will include:
- *
  • Motivating and managing a shift of Technicians ensuring efficiency & productivity targets are met
  • Issuing work to Technicians appropriate to their skill set
  • Ensuring repair and service work is carried out to a high standard, monitoring quality
  • Ensuring workshop performance targets (GP, Efficiency, Productivity) and customer expectations are met
  • Obtaining the correct level of authority to carry out repairs
  • Maintaining & using the In-House Tranman system to obtain authority for In
  • House & MCR vehicles
  • Maintaining accurate paperwork in all areas
  • Processing job cards in a timely manner ensuring daily WIP targets are met
  • Liaising with customers and suppliers, dealing with customer queries and complaints
  • Monitor Volvo campaign completion
  • Maintaining and using the Volvo Dealer Point System fully
  • Ensuring staff follow Health & Safety procedures
  • To monitor adherence to Health & Safety in the workshop and take an active role in carrying out any improvements/action plans as required.
To succeed in this important and challenging role you will need to demonstrate;

  • Excellent organisational skills
  • Strong leadership and communication skills
  • The desire to provide the highest level of customer service
  • Good technical knowledge
  • Experience of running HGV or PSV workshops
  • Experience of managing people
  • Good IT skills
  • The ability to work under pressure

Benefits include:
-
31 days holiday inclusive of bank holidays rising to 33 with service, company auto enrolment contributory pension plan and free life assurance.


MC Truck & Bus Ltd (part of the MC Group) is a successful and established truck dealer in the South of England.

We operate several multi-franchised dealer points plus a dynamic rental business offering innovative business solutions to vehicle operators and a growing plant division.


Pay:
From £38,000.00 per year


Benefits:


  • Company pension
  • Life insurance
  • Onsite parking

Supplemental pay types:

  • Bonus scheme

Work Location:
In person


Reference ID:
Shift Manager BH

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