Workshop Controller - Burgess Hill, United Kingdom - MC Group Ltd
Description
Office Based.-
Earlies
Monday - Thursday 6.00 am pm
Friday 6.00 am pm
Lates
Monday - Thursday 1.30 pm pm
Friday 1.00 pm pm
Saturday 6.00 am pm
**Salary:
- ** Dependent on experience. Circa £38k per annum + Profit related bonus in the region of £3,000 - £4,000 per year.
**Duties will include:
- *
- Motivating and managing a shift of Technicians ensuring efficiency & productivity targets are met
- Issuing work to Technicians appropriate to their skill set
- Ensuring repair and service work is carried out to a high standard, monitoring quality
- Ensuring workshop performance targets (GP, Efficiency, Productivity) and customer expectations are met
- Obtaining the correct level of authority to carry out repairs
- Maintaining & using the In-House Tranman system to obtain authority for In
- House & MCR vehicles
- Maintaining accurate paperwork in all areas
- Processing job cards in a timely manner ensuring daily WIP targets are met
- Liaising with customers and suppliers, dealing with customer queries and complaints
- Monitor Volvo campaign completion
- Maintaining and using the Volvo Dealer Point System fully
- Ensuring staff follow Health & Safety procedures
- To monitor adherence to Health & Safety in the workshop and take an active role in carrying out any improvements/action plans as required.
- Excellent organisational skills
- Strong leadership and communication skills
- The desire to provide the highest level of customer service
- Good technical knowledge
- Experience of running HGV or PSV workshops
- Experience of managing people
- Good IT skills
- The ability to work under pressure
Benefits include:
- 31 days holiday inclusive of bank holidays rising to 33 with service, company auto enrolment contributory pension plan and free life assurance.
MC Truck & Bus Ltd (part of the MC Group) is a successful and established truck dealer in the South of England.
We operate several multi-franchised dealer points plus a dynamic rental business offering innovative business solutions to vehicle operators and a growing plant division.
Pay:
From £38,000.00 per year
Benefits:
- Company pension
- Life insurance
- Onsite parking
Supplemental pay types:
- Bonus scheme
Work Location:
In person
Reference ID:
Shift Manager BH
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