Administrator-band 3 - Gloucester, United Kingdom - Gloucestershire Health and Care NHS Foundation Trust
2 weeks ago
Description
The Administrator will work as part of a multi-disciplinary team supporting the effective administration of the young person's pathway through the service from referral to discharge.
- To understand the referral to discharge pathway and take appropriate actions where pathways are incomplete to ensure that young people receive the treatment and interventions necessary
- Project the Trust values by demonstrating excellent customer care and professionalism in all activities
- To adopt a constantly flexible team working approach to ensure that all individual and team objectives are completed efficiently and within given timescales
- To be able to plan and have responsibility for own work by developing an understanding the flow of work/priorities through the service
- To provide effective administrative support to the Clinical team.
- To develop a thorough understanding of the service and processes used including referral and treatment pathways and links with other children's services.
- Support with identification and escalation of issues which compromise delivery of the agreed pathways and timeframes ie lack of capacity
- Efficiently use Rio (patient database) and other databases/systems to record and track the patient's treatment pathway including, clinic appointments and outcomes.
- Ensure validation of data by monitoring and updating escalation issues ie where data is not available
For qualifying staff the Trust has a Lease Car Scheme in place and also offers a popular Salary Sacrifice Car Scheme with our partner Tusker.
At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it.
We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.
Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards.The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.
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