IT Business Partner - Brighton, United Kingdom - University Hospitals Sussex NHS Foundation Trust (279)

Tom O´Connor

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Description
Main Duties and ResponsibilitiesCommunication1.

Liaise appropriately with external product suppliers and contractors, and withother NHS and Social Care organisations, departments and divisions to ensurethat customer needs are met and that technological solutions are appropriatelymatched to current and planned infrastructure plans and IT strategies.2.

Present complex information clearly to colleagues at all levels.3.

Ensure that confidentiality is maintained at all times and that staff adhere toGDPR, Freedom of Information Act and the Caldicott Principles.

Service Delivery and Improvement1.

Ensure resource plans are developed with the departments which are fullyaligned to the Trusts strategic and operational needs.2. Attend IT operational meetings where operational services status andrequirements for new work requests are discussed3. Develop and maintain excellent working relationships with key Truststakeholders to support timely and effective decision making.4.

The post holder works with clients, suppliers and department functional leads toseek to continuously improve the effectiveness of the service delivery and tobuild capability for the future.5.

The post holder will ensure that all Trust risks are identified and managedwithin the established risk process6. Support Head of IT Clinical Engagement in the day to day management of staff7. To identify areas requiring service improvements where required.8.

Identify areas for improvement in systems, processes and procedures that willimprove the service, seeking agreement and taking issues forward withappropriate support.9.

Implement action plans and ensure that any decisions regarding changedworking practices are communicated to the team.10.

Ensure that all tasks and procedures are fully documented (and accessible byothers) and that cross cover procedures are maintained so that all tasks can becompleted in the absence of the post holder, whether planned or unplanned.11.

Data analysis and data collection to inform design and benefits Please see attached JD and Person specification for more detail

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