Customer Service Advisor - Reading, United Kingdom - Lifetime Legal

Lifetime Legal
Lifetime Legal
Verified Company
Reading, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
This is an excellent opportunity to join a thriving team offering career progression. In addition Lifetime Legal will pay for your professional training.


Working within the Compliance team you will be given the opportunity to train for professional compliance qualifications whilst at the same time servicing our existing customers.

As market leaders in our sector, we are now seeking two Compliance Administrators to join our team.

You will be working in a rewarding professional legal services environment, handling inbound/outbound calls for clients who have expressed an interest inengaging one of our panel solicitors to provide practical help and advice with moving home.


We offer full training to help you understand our customer's legal requirements allowing you to understand a wide range of legal sector products.

This role would suit someone who has come from a customer service background, but not essential.


As an advisor, you will need to be confident on the phone and be able to showcase through previous telephone and service experience an ability to connect with customers in explaining the legal requirements around our anti-money laundering products.

To qualify - You should be an ambitious individual who holds telephone and customer service experience and can demonstrate the following skills:
Attention to detail

Excellent rapport building

Excellent relationship-building skills

Strong organisational skills and the ability to work independently

The ability to connect with other staff and customers

Full training will be provided over a 3 month period

In the last 2 years lifetime legal has promoted 100% of its sales managers and team leaders from within.

We believe training is a critical part of our career development strategy and we are ready to help develop your skills and experience within the legalenvironment.


Further benefits:

  • Working week
  • Monday
  • Friday
  • 20 days annual leave (plus bank holidays)
  • Commission Pay
  • Complimentary café supplies
  • NEST Pension
Work remotely

No

Work Remotely

No


Job Types:
Full-time, Permanent


Salary:
£20,000.00-£23,000.00 per year

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