Senior Consultant/ Head of Product - Redditch, United Kingdom - VML Commerce & Technology
Description
A Head of Product role leading a product team, within a well-known retailer, accelerate the role of digital within their organisation.
What you'll be doing:
- You will support our existing and future Clients with consultancy services concentrating (albeit not exclusively) on digital change and delivery transformation
- Have in depth experience of Clientside Commerce operations and change strategies
- Strategically lead the development of consultancy team proposition around the two key areas of structured digital change and delivery transformation
- Create frameworks and approaches to key consultancy offerings to give structure and confidence to our customer
- Bring together CX, data and tech services to run joined up consultancy engagements for brands and retailers
- You will bring new ways of working, innovative ideas and experiences to our teams and be passionate about making the difference both in the short term but also embedding these into the longer term culture of our Business
- You will help grow your client's business by helping them develop their customer proposition
What we want from you:
- Experience of leading product teams and managing a broad portfolio of products, ideally in a retail setting utilising the
- Demonstrate considerable commercial acumen, using this knowledge to prioritise across a portfolio of products. Use commercial expertise to coach, challenge & guide their teams and stakeholders
- Managing and influencing senior stakeholders from across disciplines, bringing them on the journey of what your portfolio is delivering and being able to show demonstrable value to drive continued support
- Constant customer focus considers opportunities across a portfolio to add value to the customer and stakeholder landscape.
- Data driven, defines and drives the use of product metrics to prioritise and deliver effective roadmaps, seek data to make informed decisions and consistently measure performance
- Adept at utilising a variety of product processes to drive efficiency and optimise all parts of the product lifecycle across their portfolio
- Strategic vision, creating, driving, and championing longterm vision for the portfolio in line with the overarching business strategy. Able to anticipate how this impacts teams across the portfolio and collaborate with them accordingly
- Be able to understand the technical landscape of a client and how it meets customer expectations
What we can offer you:
Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills.
VML is a leading creative company that combines brand experience, customer experience, and commerce to create connected brands and drive growth. VML is celebrated for its innovative and award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Intel, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave Reports, which name WPP as a "Leader" in Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. As the world's most advanced and largest creative company, VML's global network is powered by 30,000 talented people across 60-plus markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
AT VML Commerce & Technology:
Our commerce and technology division houses strategic consultants, creative and technical architects and skilled developers, testers, operators and many more that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms.
With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co.
We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia.
As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, service
