Telesales Assistant Manager - Farnham, United Kingdom - HAWK BROWN RECRUITMENT LTD

Tom O´Connor

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Description

Telesales Assistant Manager

Farnham

£30-33K per annum, £38K OTE
Due to expansion my client is seeking a Telesales Assistant Manager to join their Telesales team.

Reporting to the Sales Director you will be responsible for delivering departmental KPI's, whilst acting as a mentor and motivator for the other members ofthe telesales department.


You will:

  • Monitor, collate and report on daily, weekly, and monthly sales records for individuals, teams, and the department
  • Conduct morning sales meetings
  • Train new starters on all products
  • Ensure all new starters are welcomed and inducted into each of the teams
  • Ensure the departmental KPIs are met successfully
  • Be part of products and development in new products / systems
  • Conduct team reviews on a monthly basis
  • Support the Internal Sales Director in developing the sales department, providing feedback for improvements wherever necessary
  • Identify and pursue opportunities for crossselling Group products and services to generate business and increase profitability
  • Make followup phone calls to prospective clients to confirm receipt of information, overcome potential objections, and possibly resell the proposition
  • Provide feedback to management of potential improvements to existing procedures and scripting
  • Support colleagues and team members with professional problems, working to help them to resolve any issues
  • Have previous experience in a supervisory/people management capacity
  • Have a proven track record in a fastpaced sales environment
  • Have strong organisation skills
  • Have the ability to drive, inspire and motivate a team
  • Have strong communication skills
Working hours are Monday to Thursday 8.30am-5.30pm, and Friday 8.30am - 5.00pm

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