Service Advisor - Paignton, United Kingdom - Alan Kerr Ltd
Description
Alan Kerr Ltd are looking to recruit a Service Advisor to join our well established and busy Motorhome Aftersales Team.
The successful applicant must have a minimum of two years' experience in a customer facing role. Previous experience in the automotive industry is beneficial, but not essential.
You must be well organised, able to work well under pressure, passionate about customer care, possess a good telephone manner, enjoy up selling add on work and be computer literate.
This role involves;
- Meeting and greeting customers.
- Preparing job cards and invoices.
- Submitting warranty claims to manufacturers.
- Providing detailed explanations of works carried out on customers vehicles.
- Keeping customers fully informed whilst their vehicles are in the workshop.
- Up selling additional work identified by our industry trained technicians.
- Assisting customers by phone for service bookings and all other enquiries.
- Assisting customers face to face and always exceeding customers expectation.
This is a great opportunity to progress your career with a forward-thinking company that recognise and reward good people within the business.
In return we will offer:
- Excellent salary with an OTE up to £22,000
- Rewarding bonus scheme.
- Industry recognised training.
- Friendly professional working conditions.
- 20 days annual leave + bank holidays.
If you are interested in this exciting opportunity please send your up to date CV, including qualifications gained whilst in education, previous employment history and an introduction about yourself.
Job Types:
Full-time, Permanent
Benefits:
- Onsite parking
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability
Experience:
- service advisor: 1 year (preferred)
Work Location:
One location
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