Customer Service Operative - Wymondham, United Kingdom - P + S Personnel Services

P + S Personnel Services

Verified Company

Wymondham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Wymondham, Norfolk

Salary:
Negotiable

Length of Employment:
Permanent

Working Hours:
Full Time

Reference:
PS3577AW

Sector:
Admin / HR / Accounts / Sales

Vacancy First Advertised:
Wednesday 15th February 2023

Job description

P+S Personnel are pleased to be working on behalf of our client, who is currently seeking a Customer Service Operative to join their team based in Wymondham on a full time, permanent basis.

Role Summary:

The Customer Service Operative will play an essential role in providing an effective and professional customer service, acting as a single point of contact for our valued customers whilst providing excellent Customer Service as an administrative support to all our accounts.

Main Responsibilities:

Building and maintaining strong, long lasting customer relationships at all levels.
Liaising with internal departments relation to all contract matters (Customer Service, Accounts & Sales).
Ensuring the timely and successful delivery of all aspects relating to service.
The role requires a proactive approach and excellent personal interaction with both internal and external Customers supporting our Customer Charter.
To work as part of the invoicing team to ensure that accurate Invoicing and effective customer service is provided across all functions within the business.
Always maintaining a professional & courteous approach supporting our Customer Charter.

Person Specification:

Excellent communication skills with a good telephone manner.
Great organisation skills and a customer focus.
Strong attention to detail
Ability to prioritise workload, work well under pressure and handle multiple priorities.
Committed and conscientious individual who is prepared to take responsibility and get involved.
A friendly team player with a flexible mature approach, a willingness to learn and good selfmotivation.
Attention to detail.
Organised with good time management skill.

Benefits: