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Contract Support Administrator - Middlesbrough - Randstad Construction and Property

Description
Job Title: Contract Support Administrator
Location: Middlesbrough, UK
The successful candidate will be the first point of contact for clients and customers within the business. They must have a strong customer services background and be highly focused on providing the right support to stakeholders and customers.
This is a permanent position with regular working hours. The role involves acting as the main point of contact, providing support by answering calls and emails in a professional and timely manner.
The Package:
Salary: up to £30,000 per annum (depending on experience)
Working hours: 8am - 5pm, Monday to Friday (40 hours per week)
Annual leave and bank holidays included
Pension scheme available
Training and development courses
Roles and Responsibilities:
Acting as the main point of contact and providing support by answering calls and emails in a professional and timely manner.
Prioritizing tasks due to the information provided by the client.
Generating purchase order numbers for subcontractors.
Managing invoices and compliance.
Liaising closely with subcontractors, suppliers, and stakeholders.
Managing complaints accordingly.
Logging of engineers' timesheets, holiday, and overtime.
Ensuring contract work is completed within a timely manner.
Ensuring that Key Performance Indicators (KPIs) are met on time.
Providing weekly/monthly/yearly reports.
Candidate Requirements:
Excellent computer skills with the use of email, word processing, invoices, and Excel.
Strong administrative background.
Experience working within a Facilities Management environment with Computer-Aided Facilities Management (CAFM) systems is desired.
Strong organizational and planning skills.
Meticulous attention to detail.
Financial background, including purchase orders, invoices, budget reports, and cost-effectiveness of contracts.
Randstad CPE values diversity and promotes equality. We encourage applications from all sections of society and welcome applicants who require reasonable adjustments and/or additional arrangements to support their application.
Candidates must be eligible to live and work in the UK.
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