Hire Controller - Aldridge, United Kingdom - Wernick Group
Description
We are looking for an experienced Hire Controller to join our team in Aldridge.The Hire Controller will support the depot team in all aspects of the day-to-day running of a busy hire depot.
They will demonstrate excellent customer service at all times and ensure administration processes are both accurate and timely.Key Responsibilities
- Provide firstclass customer service
- Prepare hire contracts, quotations and any other necessary correspondence
- Handle and record customer enquiries and source new business
- Follow up quotations and enquiries
- Prepare accurate weekly and monthly reports
- Maintain accurate and up to date records
Skills and Experience
- Excellent written and verbal communication skills
- Strong attention to detail
- Able to multitask and prioritise a busy workload
- Numerate
- IT literate in Microsoft Office (Excel, Word and Outlook)
Key Attributes
- Committed to offering firstclass customer service
- An enthusiastic team player, who engages colleagues and willingly shares knowledge and information
- Motivated selfstarter
- Thorough, methodical approach
- Displays integrity in all interactions
- Ability to work effectively under pressure
- Proactive
- Expert time manager
- Highly professional, positive attitude
What you will get in return
- Competitive salary
- Generous holiday allowance (rising with service)
- Option to buy extra holidays
- Group pension
- Life assurance
- Annual Salary review takes place each January
- Life Insurance 2 x annual salary
- Free onsite parking
- Employee assistance programme
- Training and progression opportunities
- Family run and well established, secure company (trading over 80 years)
- Open door policy
- Employee Referral scheme
- Benefits scheme (discounted retailers scheme)
- Corporate Eyecare Scheme through Specsavers
- Message the MD/CEO/Staff Satisfaction Survey
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