Administrator - Maidstone, United Kingdom - NELFT NHS Foundation Trust

Tom O´Connor

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We are looking for experienced Administrators to work in our Maidstone office in Kent


To have worked as an Administrator within a demanding environment, with excellent secretarial/ administrative skills including report writing, minutes taking, audio typing and record keeping.

Experience of face to face contact with service users would be preferable.


Ability to use IT systems and databases and be able to demonstrate an understanding of quality control processes within the area of work.


The main responsibilities of the post:

  • To be present in main reception area; to meet and greet service users and their family/carer's. To offer assistance with any enquiries.
  • To carry out daily administrative dutiesincluding answering the telephone and signposting as appropriate, typing of letters, arranging appointments, developing and maintaining databases to support the clinical team in offering a highquality service.
  • Assisting with prescriptions; utilising the new online system to support medical staff.
  • To offer support to the Medical Secretary in her absence.
  • To maintain the reception area to ensure that it is inviting and promotes the vision of the trust.
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust.

All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment.

As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes.

The induction will be held at our head office in Rainham Essex

Please se attached Job description

Probationary Period

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