Quality Lead - Johnstone, United Kingdom - St Vincent's Hospice

St Vincent's Hospice

Verified Company

Johnstone, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Quality Lead - 6 months fixed term

P/T and/or hybrid working possible
Salary Negotiable

St Vincent's Hospice is seeking an exceptional Quality Lead to support our Director of Care and Quality on a 6 months fixed-term contract.

3/4 days per week and up to 50% hybrid working will be considered. See Job Description below;

Quality Improvement Lead

JOB DESCRIPTION

JOB IDENTIFICATION

Job Title:
Quality Improvement Lead

Responsible to :
Director of Care and Quality/Deputy

Department:
Patient Services (Quality Team)

Last Update :
March 2023

JOB PURPOSE

St Vincent's Hospice provides excellent patient care and is on a journey of continuous improvement in both clinical services and the functions that support them e.g.

housekeeping, catering. HR, governance etc.

We have been rapidly improving across many areas simultaneously; however, our capacity to record and evidence our quality improvements has not always matched the speed of our improvement work.

The interim post of Quality Improvement Lead will directly support the Director of Care and Quality, ensuring a _comprehensive_ and _systematic_ approach to quality improvement within the organisation, linking that to the Healthcare Improvement Scotland (HIS) Quality Framework.

The post-holder will also deliver, under leadership and direction from the Director of Care and Quality, our ambition to be "Inspection Ready" at all times.

DIMENSIONS OF ROLE

To prepare a comprehensive selfevaluation for the organisation against the HIS Quality Framework.
To identify gaps in evidence required to demonstrate performance against the framework and to work with stakeholders to complete the necessary evidence base.
To identify gaps in performance against the framework, and to work with internal stakeholders to design and manage quality improvement (QI) initiatives to address these shortfalls.
To support QI initiatives in terms of design, tools and engagement.
To ensure that all QI initiatives are driven from a serviceuser perspective.
To ensure that all QI activities are designed to be inclusive, including our geographical community, BAME communities, LGBTQ+ communities and the diversity of faith communities that we serve.
To provide education to hospice team members in relation to the HIS Quality Framework.
To take delegated management responsibility from the Director of Care and Quality for the daytoday management of Quality Department monitoring and management tools e.g. incident reporting, Duty of Candour reporting, IPOS (patient feedback) etc.
To prepare for review by the Director of Care and Quality both regular and adhoc Quality Reports required by The SVH Board/its committees and by its regulator.
To provide direction and supervision for the Quality Assistant within the Quality Team.

ROLE OF ORGANISATION

Our Vision

St Vincent's hospice is a charitable organisation at the heart of the community, offering specialist care and services to all those affected by life-shortening illness.

Care for all is at the heart of everything we do.

We will achieve this by being passionate about:

Delivering high quality palliative care and support;
Working with patients, families and those closet to them to ensure that care is right for everyone, every time;
Having appropriately skilled teams who are able to work in home, hospice and other settings; Ensuring we have the necessary funds to maintain and develop services;
Using our influence and expertise to shape the development of palliative care locally and nationally.

In putting people at the heart of everything we do, we work together to:

Support every person as a unique and valued individual;
Respect the dignity of everyone;
Listen to and respect the wishes of people.

In striving for excellence in every aspect of our services, we:

Provide a safe, comfortable, caring environment;
Develop and provide high quality services that are underpinned by audit and research;
Demonstrate clinical, financial and organisational excellence;
Work to achieve financial sustainability;
Deliver effective leadership and management throughout the organisation;
Ensure we have the right number of people with the right skills in the right place at the right time.

In building relationships, we:

Listen to, respect and value the contribution of everyone;
Work together to improve all of our services;
Extend our collaboration with external partners.

ROLE OF TEAM

The Quality Team is aligned with the clinical management structure to support the implementation of St Vincent's Hospice's Quality Aims on an organisation-wide basis.

Its purpose is to lead, support, co-ordinate and integrate the many and varied strands of transformational, QI and service change activity across the organisation.

This includes: