Estates Housing Officer - Nottingham, United Kingdom - Tuntum Housing Association

Tuntum Housing Association

Verified Company

Nottingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Estates Housing Officer_

Do you have current or previous experience of working as a Housing Officer for a Housing Association or Local Government?

Do you have the knowledge of current social housing issues, practice, and law?

Do you have you the ability to solve problems fairly and logically?

Are you passionate about wanting to be out and about making a difference to people's lives and to the community?

Due to an increase in demand, we are URGENTLY looking to appoint an Estates Housing Officer on a permanent basis to provide a comprehensive frontline housing service to Tuntum tenants, leaseholders and other stakeholders involving the investigation and resolution of tenancy related requests, enquiries, complaints and disputes including Anti-Social Behaviour (ASB) and breaches of tenancy conditions.

The post holder will take responsibility for a geographical area as part of the Housing Services Team, standing in for colleagues and liaising closely with other teams as necessary.

You will need to promote in making the community a great place to live. Providing an effective and efficient customer focused service to tenants.

An understanding of the needs of people from diverse social, cultural and racial backgrounds is essential.

About Tuntum Housing Association.
Tuntum Housing Association are one of the UK's largest Black, Minority, Ethnic (BME) led housing providers. Our legacy is rooted in providing affordable homes and we remain passionate about supporting diverse communities.

We have a holistic offer, not just in the provision of a range of high quality homes, but also in our commitment to supporting neighbourhoods and in improving lives through our employment, training, care and support work.

You will receive an excellent benefits package of: