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Account Manager

    Account Manager - Sunderland, United Kingdom - Pin Point Recruitment

    Pin Point Recruitment
    Pin Point Recruitment Sunderland, United Kingdom

    Found in: Click to Hired UK C2 - 1 week ago

    Default job background
    Permanent, Full time
    Description
    Account Manager

    • Sunderland (excellent location for Metro & bus)
    • £28,000 a year (potential for negotiation depending on experience)
    • Permanent staff position
    • Full Time, Monday – Friday
    An ambitious Account Manager is wanted to join the Client Services team of a leading global business.


    Based at their flagship facility in Sunderland, you will work with a team of experienced Key Account Managers to deliver a first class customer experience, ensuring all client requirements are fulfilled to the highest standard.


    This is not a sales position - your key duties will revolve around supporting a small number of clients with their day-to-day requirements & expectations, providing first line administrative support.


    There are great career development opportunities available here too, with self-starting high performers progressing up into senior client services positions.

    Your Experience

    • Proven background in account management, B2B customer success or client relationship development
    • Self-starter with a personal passion for achieving goals
    • Interpersonal skills; the ability to communicate professionally with people at all levels
    • You will be a proficient IT user with a good standard of literacy & numeracy – customers are typically from financial services, so accuracy & attention to detail are paramount
    • Typical traits of our successful

    Account Managers:
    self-starter, dynamic, resilient, ambitious, attentive, emotionally intelligent

    The Job

    • You'll provide first line support to blue-chip clients, predominantly over email to begin with
    • Working closely with other Account Managers, you will provide admin support to ensure a first class, accurate back office process
    • Over time, you'll build and maintain strong, positive relationships with existing clients and key figures within the company
    • Managing the retention, expansion and overall satisfaction of your client base will become fundamental to your role


    You'll be joining a structured team with great career progression opportunities, and a company that has shown year-on-year business growth with exciting plans for the future.

    To find out more, please click Apply or contact John at Pin Point Recruitment to get a full understanding of the opportunity

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