Customer Experience Supervisor - Glasgow, United Kingdom - Ambassador Theatre Group

Tom O´Connor

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Tom O´Connor

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Description

Customer Experience Supervisor


Are you great with customers, but looking for something a little bit different? We're looking for customer-focused staff who'd like to work in our exciting, fast-paced and interesting company to join our Front of House team as a
Customer Experience Supervisor.


We've welcomed thousands of people through our doors so far in 2023 and need your help to continue.

Whether it's a special birthday, a family's first pantomime or just a night out with friends, every visit is important.

We work hard to make sure each customer leaves with those unique memories you can only get from a live show and that they want to return again and again

As a
Customer Experience Supervisor you'll help make this happen.

Our Customer Experience team is the charismatic and welcoming face of the company and our Supervisors ensure everything runs smoothly on the night.

Customers are at the heart of what we do in Glasgow Theatres and our Supervisors are responsible for creating the atmosphere for our customers and allowing them to have a truly magical visit to the theatre.

Full of variety, this role is both fun and challenging.

You'll take responsibility for a range of tasks as part of a friendly, passionate, and ambitious team, working in our unique theatres with an ever-changing programme of events.

Due to the nature of our business, you must be available to work
Fridays and Saturdays most weeks.

You do need to be aged
18+ for this position.

We are part of the Ambassador Theatre Group, an extraordinary success story in the live entertainment industry. Founded in 1992 in the UK, we've grown into the world's number one live-theatre company today. We cover every discipline in the theatre industry, from operating venues to ticketing platforms and producing shows.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at and


If you'd like to discuss accessibility prior to applying, please review our_ job description_ where you can find our contact details to request a confidential discussion.


Closing Date:

at 23:59


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