Service Advisor - Ipswich IP SQ

Only for registered members Ipswich IP SQ, United Kingdom

4 weeks ago

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Job summary

Are you a driven enthusiastic and motivated Service Advisor who can deliver a 5 star customer service? Due to operational need within our Service Department we are now looking for an additional experienced team member to provide our discerning customers with exceptional outstanding service.

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Responsibilities

  • Meeting and greeting customers in a friendly courteous manner throughout the day
  • Booking vehicles into the technical workshop
  • Liaising with the technical workshop to keep track of the vehicles' progress ensuring the vehicle is ready at the promised time
  • Providing exceptional customer service including establishing customers onward travel arrangements updating customers whilst their vehicle is in our workshop handing over vehicles after service work maintaining ongoing relationships with your customers colleagues peers and Manufacturer representatives
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