Creative Services Manager – London - Greater London - Source

    Source
    Source Greater London

    2 days ago

    Description

    Creative Services Manager – up to £40k – London / Hybrid

    We're looking for a hands-on Creative Services Manager to act as the key link between creative and account teams, ensuring work flows smoothly through the studio. Focusing on FMCG/Retail output, this role is about managing workflow, resources and delivery across fast-paced, deadline-driven projects, keeping everything on time, on budget and to the highest creative standard. Ideal for someone who thrives in complex, multi-project environments and enjoys making creative teams operate at their best.

    Key Responsibilities

    • Resource planning & trafficking – Plan, control and distribute all briefs and workflows for designated clients, working closely with Creative Directors and Studio Leads to allocate the right creative resource and optimise utilisation across the team.
    • Quality control – Maintain quality and consistency across structural, design and artwork output, supporting Creative Leads with clear sign-off on all high-priority work, ensuring adherence to client style guides, legal requirements and creative standards.
    • Cost control & utilisation – Keep projects on time and within budget by monitoring timesheets and utilisation reports, supporting the Head of Creative Services and Finance in managing resource deployment and controlling approved freelance spend.
    • Cross-discipline coordination – Support seamless collaboration between Creative, Digital, AV and Account Management teams, ensuring transparency, accountability and smooth handovers across all stages of delivery.
    • Systems & process optimisation – Support and improve creative workflow processes by managing diarised briefs and WIPs with Account Teams and Designers, ensuring projects are delivered on time, on budget and with clear ownership throughout.

    Experience & Knowledge

    • 5+ years' experience as a Creative Services Manager within an integrated agency or pre-press production environment
    • Strong understanding of POP, POS, print and production techniques
    • Knowledge of structural production processes is an advantage
    • Proven project management experience across trafficking, WIPs and production workflows
    • Expert understanding of the design process and creative delivery requirements
    • Experience working on large UK, European or global brands across FMCG, Shopper and Entertainment
    • Strong understanding of confidentiality and IP management
    • Mac and PC literate
    • Proficient in MS Office (Outlook, Excel, Word, PowerPoint); InDesign experience an advantage

    Please apply today if you think this sounds like a good fit for you


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